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Refund GUIDELINES SCOTTSDALE COMMUNITY COLLEGE SUMMER 2013 eSCHEDULE 11 For more information on Citibank and the Maricopa Student Refund Program (MSRP) go to Financial Aid Payments and Refunds at my.maricopa.edu. Refund Policy for Non-credit Classes Unless otherwise specified, students must drop noncredit classes prior to the course start date to be eligible for a 100% refund. Canceled Classes When a class is canceled by the college, a 100% refund will be made Other Refunds Students withdrawing from college for one of the following reasons must submit a written request for a refund to the Office of Admissions and Records or designated college official. 1) A student with a serious illness, verifiable by a doctor's written statement that the illness prevents the student from attending all classes for the semester. The doctor's statement must be on file with the college before a refund can be given. 2) Serious illness or death of a family member that prevents the student from attending all classes for the semester. Appropriate documentation must be provided before a refund can be given. Refund DEADLINES Students who officially withdraw from credit classes within the withdrawal deadlines listed in the table will receive a 100% refund for tuition and fees. All refunds are based on the length of the class. Student withdrawal deadlines can be found by accessing the online student center at My.maricopa.edu. Follow these three easy steps to find your refund deadline dates when you log-in at my.maricopa.edu: • Go to Student Center • Choose My Class Schedule and select Term/College • Click in the Deadlines column for each class 3)Death of a student. Appropriate documentation must be provided before a refund can be given. Requests for a total withdrawal from the college for one of the above reasons may result in a prorated refund of tuition, provided courses have not been completed. A student in the Armed Forces or the Arizona National Guard who is called to active duty and assigned to a duty station, verifiable by a copy of the orders, will be allowed to withdraw and receive a 100% refund of tuition, provided courses have not been completed. The official date of withdrawal is the date the withdrawal form is received in the Office of Admissions and Records. Never attending is not an allowable refund exception or an excuse of the debt incurred through registration. Obtaining a Refund Students who officially drop courses in the Admissions Office within the published deadline dates are eligible for a refund of appropriate tuition and fees. Refunds are processed and distributed by the Bursar/Cashier's Office. Length of Class • Refunds of cash and check payments are issued through Citibank in the form of direct deposit, Visa debit card, or a check; no refunds of cash are available. • Refunds of check payments will be made ten (10) business days after the Bursar/ Cashier's Office has posted the applicable payments. DO NOT BYPASS THE REFUND PROCESS BY PLACING A STOP PAYMENT ON A CHECK MADE PAYABLE TO THE COLLEGE (see Outstanding Debts in the current SCC General Catalog/ Handbook). • Refunds of credit card payments are made only to the credit card on which the payment was processed. • Financial Aid Disbursement will begin after classes have started. Excess Financial Aid Refunds will be processed through Citibank. • Pay to Print credits are non refundable and cannot be transferred between semesters. www.scottsdalecc.edu/refund-policy Official Withdrawal Deadlines for 100% Refund* 1-9 Calendar days Prior to the class start date 10-19 Calendar days 1 Calendar day including the class start date 20-29 Calendar days 2 Calendar days including the class start date 30-39 Calendar days 3 Calendar days including the class start date 40-49 Calendar days 4 Calendar days including the class start date 50-59 Calendar days 5 Calendar days including the class start date 60-69 Calendar days 6 Calendar days including the class start date 70+ Calendar days 7 Calendar days including the class start date Deadlines that fall on a weekend or a college observed holiday will advance to the college's next workday (Monday - Friday) except for classes 1 to 9 calendar days in length. *Course fees and registration processing fees will be refunded only if the student qualifies for a 100% refund. Debts owed to any MCCCD college must be paid before any refunds are issued to the student. Refunds for students who receive federal financial assistance are subject to federal guidelines. Requests for exceptions to the refund policy must be filed within one year from the semester in which the course was taken.