Animal Health Solution - a Covetrus magazine for veterinary professionals
Issue link: http://www.e-digitaleditions.com/i/1511420
7 Q4 2023 | Animal Health Solutions I f you have a prescription management solution, or if you're thinking of making the leap, promoting your online pharmacy can be incredibly beneficial for your practice. By effectively engaging your staff and veterinarians to spread the word to clients, you can optimize the potential of your online veterinary pharmacy and transform the way you serve your patients. We have some essential tips and strategies to help you successfully promote and maximize the impact of your online pharmacy. Connect with your Customer Success Manager Connecting with your Customer Success Manager is a pivotal step in promoting your online veterinary pharmacy. This dedicated partner serves as a valuable resource, providing guidance and support to maximize your efforts. Your Customer Success Manager can offer: Tailored Assistance: Customer Success Managers have in-depth knowledge of the solution and can provide personalized guidance and recommendations to align your pharmacy and practice growth strategies. Marketing Resources: They can share marketing resources and tools specifically designed to promote your online store effectively. Coaching Techniques: Customer Success Managers are experts when it comes to our prescription management solution and can aid your practice in pinpointing inefficiencies and share best practices on how to best utilize this tool. Empower your staff Educating and empowering your staff is critical to ensuring they actively promote and recommend your online veterinary pharmacy. Here are some ways you can empower your team: Education and Training: Conduct comprehensive training sessions to familiarize your staff with the platform's value, features and client access. Clear Guidelines: Establish clear guidelines and protocols for staff members to follow when recommending the online pharmacy. Foster Buy-In: Highlight the positive impact of the online pharmacy on the practice, clients and patients, and provide recognition and rewards for staff who actively promote it.