Upsize Online

managed services company profile: LoffLer companies, inc. managed print services optimize print/imaging operations N ine out of ten companies haven't assessed the true cost of document printing in their offices. If they did, they would realize how valuable a wellplanned and executed Managed Print Services (MPS) program can be. Research conducted by Loffler Companies indicates that MPS programs quickly save money and reduce demand on IT support staff, particularly for organizations within the small-to-medium business sector. Office printing has undergone rapid changes in the last decade with the introduction of multifunction printers, the increased need for networked devices, and the converging of IT and office management operations requiring increased communications with each other and user groups to implement and manage technology needs efficiently. Loffler Managed Print Services offers solutions for both the bigpicture document strategy and day-to-day printing operations in an office. Custom tailored to match a company's unique needs, MPS creates an optimized print and imaging environment that reduces costs, increases productivity and accelerates business results with improved workflow. "Our customers report significant reductions in their annual printing costs and in IT support calls," said John Turner, Manager, Loffler Managed Print Services. "These are realized by right-sizing their print environment, consolidating vendors and upgrading their efficiencies and capabilities, with the potential to save up to 30 percent on printing expenditures." www.upsizemag.com • • • One client consolidated its support across multiple offices to one contact, and reduced its printing expenses by 27 percent. Another client saved 50 percent by rightsizing an aging fleet of copiers and printers and consolidating vendors, supply purchases and maintenance services. A third client saw a 72 percent reduction in IT support calls by using Loffler's on-site managed services division. Assessment and Implementation Loffler's MPS program starts with an initial assessment of a company's current system design, including the overall print demand/ usage and spending, hardware, supply ordering and support/ Up to 40% of all IT help desk calls are printer-related Average annual document costs are 5 to 15 percent of revenues Hard, visible costs are only about 10 percent of the total document cost the right vendors and ensure cost effectiveness, and oversee this critical operation. Loffler Companies recently acquired Cartridge Care of Roseville, Minn., a highly regarded toner, cartridge, service and supply provider company. The acquisition strengthens its position as one of the largest Managed Print Services companies in the country. "Cartridge Care is an outstanding company with the same core values as Loffler Companies—to exceed expectations of our clients, employees, partners and the community," said Turner. "Our combined experience of over 50 years in the Managed Print Services marketplace will provide customers with proven processes that result in excellent managed output strategies." repair procedures, and inefficient processes affecting support staff and expenditures. From that assessment, Loffler makes recommendations on fleet right-sizing and an overall MPS program. That program may include integrating new technology, if needed, training and communicating new and revised protocols, ongoing supply tracking, supply ordering, and regular maintenance, support and repairs. A Loffler managed print environment includes device management, asset management, statistics and reporting, reducing Loffler Companies, Inc. the need for IT departments to 1101 East 78th Street, Suite 200 research best practices, procure Bloomington, MN 55420 962.925.6800 www.loffler.com Contact: John Turner Manager, Managed Print Services advertisement december 2013 • january 2014 upsize 23

• Cover