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HRO TODAY May 2014

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[ 28 ] HRO TODAY MAGAZINE | MAY 2014 Contingent Labor Efficient utilization and management of a contingent workforce remains an area of focus for human resources leadership across all organizations. Due to ongoing issues with worker misclassification, the emerging impact of the Affordable Care Act, globalization, and cost savings pressures, this segment of the workforce is also being evaluated by procurement, legal, finance, and C-level stakeholders. In a 2013 survey of more than 200 business leaders administered by Ardent Partners, the primary areas of concern related to contingent labor usage were: • The need for cost reduction within this category: 55 percent of respondents • The need for better visibility into contingent labor: 45 percent of respondents • The workforce becoming more blended: 35 percent of respondents • Concerns about compliance (federal, state, regulatory, etc.): 33 percent of respondents Technology-enabled managed services program (MSP) have continued to evolve, providing visibility, compliance, and cost controls for high-volume users of contingent labor. Organizations that implement a global workforce It is possible for SMBs to leverage managed service programs. Here's how. By George Lanzano Getting in the Game

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