Greenhaven -

2015 Catalog

Greenhaven 2014 What's New Catalog

Issue link: http://www.e-digitaleditions.com/i/362933

Contents of this Issue

Navigation

Page 98 of 103

Please mention 15GRNCAT when ordering 97 GALE SERVICES GALE SERVICES REQUIRING A TEXT FOR YOUR CLASS? Tell your bookstore to order from Gale's Bookstore Sales Group at 1-800-877-4253. TO PLACE AN ORDER Orders (except orders prepaid with a check) can be placed via mail, phone, fax or e-mail as follows. Print products may also be ordered at the online order center at https://myaccount.gale.cengage.com/ Gale 27500 Drake Road Farmington Hills, MI 48331-3535 USA Phone: 1-800-877-4253 Fax: 1-800-414-5043 FREE SHIPPING AND HANDLING ON PREPAID ORDERS Shipping and handling is free in the U.S. and Canada whenever you prepay your order. See the instructions provided for details. TO PREPAY AN ORDER Prepaid orders with check should be mailed to: Gale P.O. Box 95501 Chicago, IL 60694-5501 USA To prepay by credit card, call 1-800-877-4253. Gale accepts VISA, MasterCard, American Express and Discover. CUSTOMER SERVICE Call: Monday–Friday, 8:00 a.m. to 7:00 p.m. EST 1-800-877-4253 Fax: 1-877-363-4253 E-mail: gale.customerservice@cengage.com TECHNICAL SUPPORT SERVICES Call: 24 hours a day, seven days a week 1-800-877-4253 Fax: 1-859-657-4045 E-mail: gale.technicalsupport@cengage.com ELECTRONIC SEARCH ASSISTANCE Call: 24 hours a day, seven days a week 1-800-877-4253 Fax: 1-859-657-4045 E-mail: contentqa@gale.com RETURNS Please allow eight weeks for returns processing. Returns should be sent by traceable means to: Distribution Center – Location 04 10650 Toebben Drive Independence, KY 41051 Note: Unused credits expire 12 months from date of issue. TO MAKE AN INVOICE PAYMENT Mail checks with a copy of invoice to: Gale P.O. Box 95501 Chicago, IL 60694-5501 USA By EFT: Harris Trust and Savings Bank 111 West Monroe P.O. Box 755 Chicago, IL 60690-0755 USA Account #265-887-0 ABA 0-710-00-288 Call 1-800-877-4253 to pay by credit card. APPROVAL POLICY In the U.S. and Canada, all Gale products are available on an approval or trial basis. Please contact your Gale Representative for details. FOUNDATION PLAN Building a new school or library? Adding a major new collection? Gale offers a one-time Foundation Plan discount on print titles to help libraries build collections quickly. Call your Gale Representative about how you can take advantage of the 30% discount off list plan for new libraries. DISASTER DISCOUNTS Any library that suffers major losses due to fire, flood, tornado or other natural disaster is entitled to a 50% discount on titles previously purchased from Gale that are necessary to rebuild its collection. MYACCOUNT Looking for a quick and easy way to order online, track shipments, print invoices or determine how many cartons will arrive in a future shipment? MyAccount on gale.com can do all this and more. Register for a user name and password at https://myaccount.gale.cengage.com/.

Articles in this issue

Links on this page

view archives of Greenhaven - - 2015 Catalog