Retail Observer

November 2014

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM NOVEMBER 2014 52 Mike Allen Furniture Trends T he recent bedding survey found was that while 81% of these retailers' total bedding sales are generated from mattresses and box springs, the remaining 12% go to add-on accessories like pillows and other soft goods, and the remainder to bed frames, metal beds, headboards, futons, and delivery fees. This is a pretty telling statistic, especially considering that mattress sales growth weakened slightly in August, with units down 2.5%—a particular upsetting stat considering that the weeks running up to Labor Day are normally a strong time for mattress sales. What does it all mean? It means that add-on accessories need to be part of your plan, not an afterthought. Not only do they boost the average ticket price, they are great for standalone sales if potential customers decide to wait on the mattress or sofa, but go ahead and buy pillows or a mattress cover now. Sleep and decorative pillows, throw blankets, mattress covers, and adjustable bases are all far easier to sell if you make them part of an integrated display rather than stowed away on a side shelf somewhere. Creating a vignette with these items, headboards, and power foundation allows customers to visualize how it will all look in their own homes. It's much more welcoming than a sea of white mattress or beige-brown sofas, as well. And just as you sell the right mattresses, it's important to sell the customer the right accessories. The best pillow will keep the customer's head in line with their back and spine. Different sleeping positions, however, require different pillows. If, for example, a customer tends to sleep on his or her back, a medium to firm pillow will offer more cushion. A side-sleeper FURNITURE ACCESSORIES CAN YOU AFFORD NOT TO SELL THEM? E A R L I E R T H I S M O N T H , F U R N I T U R E T O D A Y ' S R E T A I L B E D D I N G S U R V E Y W A S R E L E A S E D , W H I C H I N C L U D E D A B R O A D S A M P L I N G O F 1 , 9 0 0 B E D D I N G S P E C I A L I S T S A N D F U R N I T U R E S T O R E S , P R O V I D I N G A N O V E R V I E W O F K E Y B E D D I N G M E T R I C S O N S A L E S F L O O R S A C R O S S T H E C O U N T R Y

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