Riegel

Sample Policy Including Literature, Swatch Cards, and Samples Please allow a minimum of 1 week for all sample orders. Fabric pads and swatch cards will be provided free of charge for up to 50 pieces of each. Full size samples including napkins, tablecloths, sheets, towels, etc. will be billed for product and shipping. Overnight/next day service shipping charges will be billed to the customer's FedEx or UPS account number or invoiced by Riegel. Orders of less than a minimum case will be submitted as sample orders and billed at an additional 20% surcharge. Riegel collateral materials such as brochures, catalog sell sheets, swatch cards, etc. will be provided at no charge for a reasonable request. Return Policy Returns accepted only with prior factory authorization. Returns will not be accepted after products have been used/washed or after 90 days of invoice date. Any return requested due to quality will require a sample to be sent to Riegel's quality department at: Riegel Quality Control, 51 Riegel Road, Johnston, SC 29832 Custom colors and custom sizes are non-returnable. Round tablecloths and banquet cloths are non- returnable including whites and colors. A 20% re-stocking fee will apply to all customer accommodation returns. Any goods returned at the expense of Riegel/Mount Vernon Mills, Inc. must be shipped via our routing instructions, otherwise goods will not be accepted. Contact routing at extension 5968 for instructions. Ordering Information Customer Service: Mount Vernon Mills, Inc. Riegel Consumer Products Division 51 Riegel Road Johnston, South Carolina 29832 Phone: 800-845-2232 Fax: 864-688-7382 or 803-275-2219 Hours: 8:00 am - 4:30 pm EST Monday - Friday All orders are subject to change and withdrawal without notice and are subject to acceptance by MVM/Riegel Management. Napery orders are FOB McCormick, South Carolina 29835. Hospitality Bedding and Bath orders are FOB Johnston, South Carolina 29832. Some standard products are also stocked in our Los Angeles, Atlanta, Boston, Chicago, Houston, and Las Vegas warehouses. Call for availability. Standard Case Packs: Napkins in 6 dozen and 25 dozen and tablecloths in 1 dozen. Standard sizes and stock colors are listed on the individual price pages for each product. Always refer to the price pages versus color cards for stock colors. Delivery - Our goal is to deliver stock colors in standard sizes within 3 days to 3 weeks from receipt of order. All standard size tablecloths are marked with color coded sew in labels and are sewn with hems on 4 sides. All special orders are subject to a 10% over/under clause. All tablecloth sizes that are not listed on the price pages are considered special sizes. If a request is made for a size that has not been previ- ously manufactured, there is a $25.00 set up charge and a 5 dozen minimum order quantity. Standard case pack for special sizes is 1 dozen. Tablecloths 120" or over will be shipped R.O.M. Rounds, odd sizes, and banquet cloths are non-returnable. Banquet cloths in satin band, DiRoNA, and baroque have borders on two sides. Rounds are available with center panels or center seams and will be shipped at the discretion of MVM/Riegel unless specified by the customer on the Purchase Order.

• Cover