Retail Observer

December 2014

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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Page 45 of 67

RETAILOBSERVER.COM DECEMBER 2014 46 M anagers are overwhelmed and burdened with many tasks and responsibilities in a constant quest to improve results. It is easy for managers to ignore the many challenges that confront them while hoping that issues will resolve themselves. However, rather than disappear, unmet challenges create a new set of problems that can represent a deepening morass from which managers must extricate themselves. Problems and challenges are a regular and ongoing occurrence: some surface as daily tactical problems and issues, while others are more complex, time-consuming and strategic in nature. In all forms, problems can overwhelm the manager and sap their productivity. Managers must create a systematic approach to problem solving to allow time for their regular duties and responsibilities. Without a detailed, time-focused approach that allows managers to break challenges down into more manageable components, they will quickly feel overwhelmed by the enormousness of the demands facing them. The manager who hopes that problems will go away on their own will be faced with the following consequences: • Closely Controlled Information The flow and control of critical information is a management issue. Many managers base their personal power on how they manage and control information made available to their people. Timothy Bednarz Team Training DEALING WITH THE CHALLENGES OF CHANGE T H E M A N A G E R W H O H O P E S T H A T P R O B L E M S W I L L G O A W A Y O N T H E I R O W N W I L L B E F A C E D W I T H T H E F O L L O W I N G C O N S E Q U E N C E S : C L O S E LY C O N T R O L L E D I N F O R M AT I O N • I N E F F I C I E N T U S E O F R E S O U R C E S LO S S O F C R I T I C A L S K I L LS • M I N I M I Z I N G P R O F I T P O T E N T I A L • D I S C O N N E C T I O N B E T W E E N C O M PA N Y A N D C U S T O M E R B A S E • D E T E R I O R AT I O N O F G R O W T H

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