RETAILOBSERVER.COM DECEMBER 2014
46
M
anagers are overwhelmed and burdened with many
tasks and responsibilities in a constant quest to improve
results. It is easy for managers to ignore the many
challenges that confront them while hoping that issues will
resolve themselves. However, rather than disappear, unmet
challenges create a new set of problems that can represent a
deepening morass from which managers must extricate
themselves.
Problems and challenges are a regular and ongoing
occurrence: some surface as daily tactical problems and issues,
while others are more complex, time-consuming and strategic in
nature. In all forms, problems can overwhelm the manager and
sap their productivity.
Managers must create a systematic approach to problem
solving to allow time for their regular duties and responsibilities.
Without a detailed, time-focused approach that allows managers
to break challenges down into more manageable components,
they will quickly feel overwhelmed by the enormousness of the
demands facing them.
The manager who hopes that problems will go away on their
own will be faced with the following consequences:
• Closely Controlled Information
The flow and control of critical information is a management
issue. Many managers base their personal power on how they
manage and control information made available to their people.
Timothy Bednarz Team Training
DEALING
WITH THE
CHALLENGES
OF CHANGE
T H E M A N A G E R W H O H O P E S T H A T P R O B L E M S W I L L G O A W A Y O N
T H E I R O W N W I L L B E F A C E D W I T H T H E F O L L O W I N G C O N S E Q U E N C E S :
C L O S E LY C O N T R O L L E D I N F O R M AT I O N • I N E F F I C I E N T U S E O F R E S O U R C E S
LO S S O F C R I T I C A L S K I L LS • M I N I M I Z I N G P R O F I T P O T E N T I A L • D I S C O N N E C T I O N
B E T W E E N C O M PA N Y A N D C U S T O M E R B A S E • D E T E R I O R AT I O N O F G R O W T H
