Retail Observer

January 2015

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM JANUARY 2015 76 A S S O C I A T I O N N E W S AH HA! LEARNING TO THINK CRITICALLY AND CREATIVELY Monday, Jan 19, 2015; 4:00p - 6:00p; Westgate Las Vegas Resort & Casino – Rooms 7 & 8 $119 for NKBA members; $149 for non-members | Course Preview Video Learn the difference between creative and critical thinking and determine how to ask the right questions using multiple creative- thinking techniques as you work toward your goals. HOW TO ELEVATE YOUR KITCHEN & BATH DESIGNS WITH THOUGHTFUL LIGHTING Monday, Jan 19, 2015; 4: 00p - 6: 00p; Westgate Las Vegas Resort & Casino – Rooms 9 & 10 $119 for NKBA members; $149 for non-members | Course Preview Video Thoughtful lighting can make spaces go from average to outstanding. Learn the latest technologies and how to best specify the various types of lighting in the kitchen and bath space. KITCHEN APPLIANCES 101: WHAT WORKS, WHAT DOESN'T AND WHY Monday, Jan 19, 2015; 4: 00p - 6: 00p; Westgate Las Vegas Resort & Casino – Rooms 11 & 12 $119 for NKBA members; $149 for non-members | Course Preview Video Today's appliances are better than ever before, and your clients are looking to you for what will make daily life and entertaining easier and more enjoyable. This session analyzes trends and appliances—steam ovens, microwave drawers, integrated appliances—and the always-evolving "Professional- Style" kitchen. RECRUITING AND HIRING FOR SUCCESS Wednesday, Jan 21, 2015; 2: 30p - 5: 30p; Westgate Las Vegas Resort & Casino – Rooms 4 & 5 $149 for NKBA members; $169 for non-members | Course Preview Video Designed for those who play a key role in the hiring process, this course explores leading-edge recruiting strategies such as social networking. This interactive session will provide tips, tools and techniques for screening and interviewing candidates, as well as strategies for bringing new employees into the fold. CLOSET DESIGN-A GREAT OPPORTUNITY TO PROFIT Wednesday, Jan 21, 2015; 3: 00p - 5: 00p; Westgate Las Vegas Resort & Casino – Pavilion 6 $119 for NKBA members; $149 for non-members Homeowners are seeking customized closet and storage solutions throughout the home. While there's a strong correlation between kitchen cabinets and closet organization systems, there are many differences, as well. This session sheds light on how cabinetmakers can implement a strategy to improve their profits in this area. LOW FLOW? I DON'T LIKE THE SOUND OF THAT! Wednesday, Jan 21, 2015 - 3: 00p – 5: 00p; Westgate Las Vegas Resort & Casino – Rooms 1, 2, & 3 $119 for NKBA members; $149 for non-members Not all faucets and showerheads are created equal. Learn about the evolution of the modern bathroom and how the faucet and modern shower system is effected by limited water resources and government regulations—both in the United States and worldwide. This course will also help you distinguish between water-efficient products versus those that simply reduce water consumption. THE VALUE OF REDUCING YOUR SALES CYCLE Wednesday, Jan 21, 2015; 3: 00p – 5: 00p; Westgate Las Vegas Resort & Casino - Pavilion 4 $119 for NKBA members; $149 for non-members | Course Preview Video Savvy professionals know that reducing the sales cycle is a proven method to both increase sales and boost profit. Join these shrewd professionals by discovering valuable techniques to leverage your industry experience and inspire clients to make decisions more quickly, collect your payments on time, and in turn, deliver prompt job completions. NKBA University (NKBA U), part of the National Kitchen and Bath Association, is a leader in continuing education and professional development for the kitchen and bath industry. NKBA U provides an innovative approach through eight different competency areas created for industry professionals, from novices to veterans, looking to further develop their design and business skills. Each path provides an individualized, step-by-step approach through innovative, virtual instructor-led training and on-demand courses available 24/7—all led online by seasoned industry veterans. RO continued from page 74

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