Issue link: http://www.e-digitaleditions.com/i/668425
Wachter: Our business depends on our ability to quickly and creatively deliver solutions for our customers. This is the foundation of our success: performance by understanding. By understanding the ins and outs of what drives our customers, we are able to deliver the products that best support them in staying ahead of the competition. Deal Chase: delfortgroup has been growing in all of its business areas amidst changing market conditions. How has delfortgroup been able to achieve growth as a top market supplier? Deal Chase: delfortgroup constantly researches designs, processes, and materials in other industries around the world to stay on top of market trends. How else has looking outside of your immediate business helped your teams offer the wide portfolios available today? Lettenmair: For example, in response to trends in Asian cigarette markets, our R&D teams developed low side stream papers for smoke reduction and optimized side stream papers with flavors to bring further variety to the industry. Additionally, the EU introduction of mandatory LIP standards in 2011 led us to develop what is now one of the most consistently demanded products in our portfolio. Lettenmair: Our business areas put a lot of thought into how we can utilize new raw materials in product development. We are always enthusiastic about exploring ways to work with people in other industries. Over the past year alone, we have been involved in several innovation projects with customers that have inspired creative ideas for future development. Zöpfl: We are also increasingly investigating opportunities to engineer our recipes to offer added functions and features, including tailor-made surface and fiber treatments for further brand differentiation. Martin Zahlbruckner CEO delfortgroup Roland Faihs CFO & COO delfortgroup Mario Dalpra Artist Sarah Deal Chase Manager of Sustainability Affairs Thomas Zöpfl Head of cigarette and plug wrap papers Johann Lettenmair Managing Director of Wattenspapier Dagmar Braun Head of thinprint papers Christoph Wachter Head of tipping base and ecopac papers Managing Director of Dr. Franz Feurstein Ralf-Bernd Braun Managing Director of OP Papírna www.delfortgroup.com