Cooperative Center Federal Credit Union

Member Education Committee Report REPORTS: SUPERVISORY COMMITTEE | NOMINATING COMMITTEE | MEMBER EDUCATION COMMITTEE Board of Directors Shyaam Shabaka, Chair Term: Annual Meeting 2015 - 2017 Celeste McAllister, Vice Chair Term: Annual Meeting 2015 - 2018 Mike Leung, Treasurer Term: Annual Meeting 2014 - 2016 Sushil Jacob, Secretary Term: Annual Meeting 2014 - 2017 Jesse Palmer, Director Term: Annual Meeting 2014 - 2016 Laura Herrera, Director Term: Annual Meeting 2014 - 2017 Jesse McCarter, Director Term: Annual Meeting 2015 - 2018 Supervisory Committee Reginald Hairston Christina Oatfield Grace Streltzov Tom White Member Education Committee Shyaam Shabaka, Chair Mark Smith Steve Kessler Barbara Ruffner Stephanie Hervey Tracey Mitchell Gerald Sanders Nominating Committee Willie Phillips, Chair Hemby Whitten Alejandro Soto-Vigil The Member Education Committee (MEC) has long been an important "standing" committee of the Board. Appointed by the Board of Directors, the MEC consists of members-at-large and Board members. The MEC, working in consideration of the Board and in partnership with the credit union management team, is responsible for providing financial literacy and money management educational outreach, resources and tools to members covering credit union products and services, our model and history. Further, the committee gathers information and data to help ensure that members are receiving the highest quality of products and services possible. Additionally, the MEC plays a role in the planning and implementation of a variety of credit union and community events and activities, some of which include the Cooperative Center FCU Annual Member Appreciation Day, Mad City Money and Bite of Reality youth financial literacy workshops and community outreach on topics such as Elder Financial Abuse and Combatting Predatory Lending. In addition to outreach efforts, the MEC worked with management to develop the Emergency Cash Infusion Loan, a short-term, low-dollar alternative to predatory payday lending products, and is working on a Payday Loan Pay-off Program for 2017. We meet monthly and welcome your feedback regarding any aspect of credit union products and services, or financial education, including your preferred delivery channels. If you have not yet signed up for the credit union's email communications, we encourage you to do so and participate in our quarterly surveys. The MEC will be reviewing survey results and will work with the credit union team on any follow-up appropriate to the committee. On behalf of the Member Education Committee, thank you for making Cooperative Center Federal Credit Union your financial partner. We strive to be your primary financial institution and the type of credit union you'll refer to your family, friends and co-workers. We look forward to serving you in 2017. Shyaam M. Shabaka Chair, Member Education Committee 9 Your Credit Union Team preparing to celebrate International Credit Union Day

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