ICSI 2016 ANNUAL REPORT | LEARNING ON THE ROAD TO IMPROVEMENT | 7
Learning Center
ICSI offers a Quality Improvement class that includes practical basics such as developing aims and measures, the Plan-Do-Study-Act
cycle, and the adaptive and technical leadership needed to create change and improve practices. ICSI is also a leader in Motivational
Interviewing (MI) training. MI is patient-centered and utilizes a guiding style to engage with patients to clarify their strengths and
hopes, evoke their motivation for change, and promote autonomy in decision-making. ICSI offers an introductory workshop twice
a year and in 2016 introduced advanced training. is full-day class is a deep dive into MI skills and practice, with a small class size
and hands-on coaching. Visit the Learning Center to find out more about these popular offerings.
Practice Facilitation – Supporting Health Care Change Efforts
In a role increasingly recognized as valuable, practice facilitators support health care teams as they advance their organizational change
and improvement efforts. In 2016, ICSI, a partner of the Minnesota Consortium for Practice Facilitation, helped launch a new
educational certificate program for practice facilitation, one of only a handful of such programs across the country. is inaugural
course, offered through Normandale Community College in partnership with the
University of Minnesota, Stratis Health, and Minnesota Department of Health, provided
the opportunity for five ICSI staff members to be certified as practice facilitators.
ICSI has been providing practice facilitation support for a number of years, including
in COMPASS, State Innovation Model (SIM) initiatives, Chronic Condition Management
efforts, and more. Future certificate program offerings are planned to support this
valuable tool in advancing health care improvements.
Accelerating Care Transformation Through Health
Information Technology Training
In 2016, ICSI completed work as a subcontractor in the ACT Health IT (Accelerating Care Transformation through Health IT) project,
led by Normandale Community College and funded by the Office of the National Coordinator (ONC). e goal was to develop virtual
training modules to help the health care workforce remain current during the transition to value-based care delivery and expanding use
of health information technology. e modules are short, online, CEU/CME eligible programs that embed five new topics into existing
curriculum, including: 1) population health management; 2) care coordination and interoperable health IT systems; 3) value-based care;
4) health care data analytics; and 5) patient-centered care. is free training is available through mid-2017.
700
+
members/sponsors
attended 10 educational events
(the annual Colloquium, Shifting
from Volume to Value, and other
workshops and webinars)
700
+
10
