Retail Observer

July 2017

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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JULY 2017 RETAILOBSERVER.COM 59 THE GLOBAL INNO- VATIONS SHOW OFFICIAL PARTNER OF THE FUTURE SINCE 1924 I FA - B E R L I N . C O M IFA-Contact: Messe Berlin North America Tel. +1.540 372-3777 berlin@b-for.com showcased marketing opportunities for vendors by discussing promotions, display programs, exclusive rebate offers, strategic brand programs, and YourSource magazine opportunities. BrandSource seeks to assist its customers by cultivating a more personal, one-on-one approach with its vendors as evidenced by the recent meetings. This new initiative is indicative of past approaches that BrandSource has employed to educate its vendors and suggest methods that will help them enhance their products and programs. This perpetual commitment to its partners has resulted in a mutually beneficial relationship where both parties have achieved great success. MAYTAG UNIVERSITY HELD IN SAN ANTONIO, TX This April, 50 BrandSource members — which represented 40 dealerships — attended the 6th annual Maytag University in San Antonio, TX. Sponsored by Whirlpool and BrandSource, attendees took part in three days of educational seminars, guest speakers, and networking with peers, all with the goal of finding ways to be more profitable and better run their business. During the three days, members took an in-depth look at their business from a number of different aspects. These included: competing with the big box stores, taking advantage of the current opportunities in the market, advertising and digital marketing, enhancing the in-store customer experience, and more. Guest speakers included Joe Higgins and Daniel Abramson who discussed store culture, managing employees including hiring and firing and enhancing customer service. Members even found some time to enjoy the San Antonio River Walk. Feedback from the conference has been outstanding, with many members saying it is the most valuable time they can take away from the store and helps them re-energize. Plans are already being made for Maytag U #7. Details to follow. Please visit www.brandsource.com for more information. RO

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