Retail Observer

August 2017

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM AUGUST 2017 14 A fter two decades of climbing the public-service career ladder and leading progressively larger teams, Victor Prince craved a sabbatical. Following his passion for traveling with a goal, he set his sights on hiking a 500-mile trail across Spain renowned for its spiritual qualities: the Camino de Santiago, which has been a pilgrimage route for a millennium. He began his thirty-day trek as a competitive, results-driven achiever, intent on collecting enough stamps on his "pilgrim passport" to earn a certificate of completion. His journey ended up being an amazing adventure and a career game-changer. Prince's THE CAMINO WAY: Lessons in Leadership from a Walk Across Spain revolves around seven reminders for the trail, reinforcing the "Spirit of the Camino," printed on the back of every pilgrim passport. "These reminders weren't religious," Prince stresses. "They just seemed like useful, common-sense things every leader should demonstrate every day. Reading them made me realize that I had not been doing all of them well in my personal and professional lives." Devoting a chapter to each reminder, THE CAMINO WAY offers inspiring examples and practical suggestions for ongoing application: • Welcome each day, its pleasures, and its challenges. Set a concrete, reasonable daily goal. Celebrate small joys to gain strength for hurdles ahead. • Make others feel welcome. Be kind to the stranger, whether a new employee or a frantic customer in need. • Live in the moment. Remove weapons of mass distraction. Consider establishing a "no electronics usage" policy in meetings. B O O K R E V I E W THE CAMINO WAY: Lessons in Leadership from a Walk Across Spain Author: VICTOR PRINCE is a writer, speaker, corporate trainer, and management consultant on leadership, strategy, and operational excellence. Armed with an MBA in Finance from Wharton, he culminated his public service career in his mid-forties as chief operating officer of the U.S. Consumer Financial Protection Bureau. In 2013, he was one of 215,880 pilgrims to walk the Camino. Prince lives in Indianapolis, Indiana. Available at www.amazon.com/Camino-Way-Lessons-Leadership-Across-ebook/dp/B01MS7FYSK Publisher: AMACOM RO

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