GateWay Community College

2017-2018 Catalog & Student Handbook

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306 Course Listings 2017-2018 CERTIFICATE OF COMPETENCY IN COMPUTER SUPPORT SPECIALIST CERTIFICATE PROGRAM (900 CLOCK HOURS; CODE 1161) Division: Trades & Technology – Computer Support Instructors: Adefemi (Femi) Allen, Michael Lopez Build the skills to support desktop computers, printers, mobile devices, networks, popular applications and operating systems. Learn how to provide end-users with solutions for technical problems and companies with the technical tools necessary to conduct business in today's high-tech business environment. Prepare to take the CompTIA A + certification exam, the industry standard certifications for entry-level positions, which also provides a solid foundation for advanced technical certifications. Program Notes: Upon successful completion of the program, students are prepared to sit for the CompTIA A+ certification exam. Required Courses Clock Hours ESP110 Tools for Industry Success ............................................................................................................... 48 ISP105 Computer Information Systems ....................................................................................................192 CNP100 Supporting the Windows Operating System and PC Hardware ................................................192 CNP103+ Networking Basics ...........................................................................................................................192 CNP141+ PC Peripherals and Troubleshooting I ..........................................................................................168 ESP120 Career Readiness for Trade and Technical ................................................................................... 24 CNP142+ PC Peripherals and Troubleshooting II .......................................................................................... 84 Total Program Hours: ............................................................................................................................................. 900 CERTIFICATE OF COMPETENCY IN COMPUTER SUPPORT TECHNICIAN CERTIFICATE PROGRAM (192 CLOCK HOURS; CODE 1165N) Division: Trades & Technology – Computer Support Instructors: Adefemi (Femi) Allen, Michael Lopez This eight-week accelerated program will prepare students to take Comp TIA A + certification and enter the field of infor- mation technology. Program is not financial aid eligible. Admission Requirements: This program is not open to the general public, available through partnership program participation only. Required Courses Clock Hours CNP106 Hardware Trouble Shooting ........................................................................................................... 96 CNP107 Software Networking Troubleshooting ........................................................................................ 96 Total Program Hours: ............................................................................................................................................. 192

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