Retail Observer

August 2018

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM AUGUST 2018 26 SELLING YOUR CUSTOMERS ON THE NEED FOR HOME SAFES Talking about negatives such as theft or fires can be a hard conversation with consumers. But the need for people to consider safeguarding their belongings has never been greater. So, how do you talk to your customers about the need for a home safe or secure storage solution? To answer that question, we sat down with Jesse Bugarin of Alpha Guardian to talk about selling your customers on home safes. For starters, Bugarin recommends avoiding fear as a sales tactic. While it may work with some, it alienates a larger percentage. "In general, if a customer is being driven to purchase by fear, they've already made the decision to buy," Bugarin said. "From there, the sales staff just needs to direct him or her to an appropriate product." "For other consumers, it's best to sell something bigger than the safe: peace of mind. With a safe or security cabinet, customers can find comfort in knowing their valuables are secured and organized, where they can be easily found if need be, but also protected from theft, loss or damage," Bugarin said. "All too often, people think of safes as ways of securing financially valuable items, such as money, jewelry or bonds, but in truth, safes can protect anything that your customer may see as valued. For example, I value my identity so I keep my passport and other financial documents in there. But I also value my family, so my grandmom's photo albums and my kids' homemade cards are also in there." In the end, it's about conveying to your customer that everyone has something they value, even if that item has no monetary value. Another avenue you can take with customers is to focus on their technology. "As we become more and more tech-dependent, our smart phones, tablets and laptops contain more and more valuable information," Bugarin said. "Just think about how much personal information, family photos, passwords and other data are stored on your tablet. These items are also some of the most commonly stolen items in a burglary, so it just makes sense to secure them." With Cannon Safe and Stack-On's wide line of home safe and secure storage devices, there's a solution to fit almost any consumer's lifestyle. Visit us at www.AlphaGuardian.com, www.CannonSafe.com and www.StackOn.com to learn more about Cannon Safe and Stack-On products. INTRODUCING THE PERLICK RESIDENTIAL 15" CUBELET ICE MAKER The perfect addition to any indoor or outdoor entertaining space, Perlick's new 15" Cubelet ice maker produces the most versatile style of chewable, nugget-shaped ice available. Compacted to easily absorb the flavors of the beverages poured over it, the small pellet ice shape makes it easy to crunch. Not only is cubelet ice great for drinks, but it is also perfect for serving specialty foods such as oysters and sea- food—a must for parties and gatherings. With 80 pounds of ice production per day and a storage capacity of 22 pounds, the ice will last throughout the day and into the night. Available in 15" Signature Series and 15" ADA Series models, each with a full two-year warranty. Visit www.Perlick.com/residential for more information. I N D U S T R Y [ N E W S ] RO

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