Retail Observer

February 2019

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM FEBRUARY 2019 4 Eliana Barriga eliana@retailobserver.com Time to create and inspire- FEBRUARY 2019, VOLUME 30, ISSUE 2 CELEBRATING OUR 30 TH YEAR AS THE RETAIL OBSERVER PUBLISHER/MANAGING EDITOR E LIANA BARRIGA DIRECTOR OF SALES AND MARKETING MOE LASTFOGEL ART DIRECTOR TERRY PRICE CONTRIBUTING WRITERS MIKE ALLEN JOE HIGGINS MARIO JUAREZ BEN LUTHER PATRICK MALONEY BRUCE MANNING STEVEN MORRIS JOHN TSCHOHL LIBBY WAGNER MIKE WHITAKER RALPH E. WOLFF DEADLINE FOR APRIL 2019 ISSUE: MARCH 1, 2019 THE RETAIL OBSERVER 2764 N. Green Valley Pkwy, Suite 508 Henderson, NV 89014-2121 800.393.0509 • 702.208.9500 Fax 702.570.5664 production@retailobserver.com info@retailobserver.com www.retailobserver.com To receive a copy of The Retail Observer online, or to unsubscribe, please go to www.retailobserver.com/subscribe The Retail Observer website is hosted by Market Digitally Printed on Recycled Paper THE RETAIL I loved the topic of Vital Germaine's new book, Imagination Will Take You Everywhere. In his book, Germaine describes how he, as a young acrobat, joined Canada's renowned Cirque du Soleil, climbed a steep learning curve, and learned priceless secrets about releasing the power of creative imagination to solve problems quickly and efficiently. Today, Germaine teaches leaders to open their imagination and recognize fresh pathways to success. (See our review of his inspiring book on page 14.) Germaine makes a very good point about using imagination to develop one's mindset in order to drive innovation for a competitive market edge. That concept was amplified for me after attending the Consumer Electronics Show (CES) here in Las Vegas. Talk about the hub of creativity... CES is where the ideas of the imagination meet creativity and manifest the future of technology and the world as we know it to be. Imagination and creativity may be Job One for acrobats and artists – but do they work in the non-artistic fields? They most certainly do. Consider former U.S. Navy Captain D. Michael Abrashoff. In is book, It's Your Ship: Management Techniques from the Best Damn Ship in the Navy, he describes when the Navy gave him command of a troubled ship with bottom-scraping efficiency ratings. When Abrashoff took over Benfold, most of the crew told him they couldn't wait to leave the ship and get out of the Navy. Abrashoff decided to apply the leadership principles he'd learned during a stint as an aide to Secretary of Defense William J. Perry. He would put the crew's welfare first. Abrashoff talked with each of Benfold's 310 crew members, and invited their suggestions – and implemented them, even if it meant bending the Navy's rules. He respected them and tapped their creativity, imagination and enthusiasm. Morale soared and success came quickly. How did Abrashoff turn his ship around? By releasing the creative enthusiasm of the individual. The answers you need are there. Do your research, then let the ideas incubate. Finally, go for a walk and let fresh insights bubble up from the creative recesses of your heart and mind. CULTIVATING CREATIVITY: The skill of the future Elle's View As I See It

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