Issue link: https://www.e-digitaleditions.com/i/1081695
46 I ICT TODAY • Enterprise Asset Management • Telecommunications and Cable Management • Work Order Management • Space Allocation and Chargeback • Hoteling and Reservations • Move Management • Lease and Property Administration • Capital Budgeting and Planning • Project Portfolio Management • Environmental Monitoring and Management • Preventive Maintenance • Condition Assessment • Material Safety Data Sheets Management • Fleet Management Property Management Software Maintenance Management Software Technology Management Software Facility and Space Management Software FIGURE 6: AI assisted IWMS determines optimal allocation of building resources based on environmental factors, workflow, availability and location of personnel and organizational assets, making it useful in intelligent corporate or university campuses where multiple buildings are often multi-purpose and shared among departments. 15 ARTIFICIAL INTELLIGENCE: WHAT TO EXPECT The following information about the future trends in AI is derived from expert in-house research and analyses. 14 Without doubt, AI will continue to be implemented in virtually every vertical enterprise industry to help automate and heighten efficiencies via its current capabilities coupled with evolving IoT and smart technologies. Cybersecurity and the quest for viable solutions will continue to be a primary concern. Consider the following research and forecasts that shed light to AI trends and concentrated deployments: • IoT related data investment in Europe alone will reach $50.2 billion by 2021. • No major industry vertical will be without real-time, edge computing driven data strategy by 2023 with up to 64 percent of all segments (twelve industry categories) implementing at least one IoT related real-time data service offering by 2025. • The healthcare vertical continues as one of the more lucrative enterprises where Real-Time Patient Monitoring System and Operational Intelligence represent $198.8 and $51.9 million dollar global revenue opportunities respectively by 2022. • AI supported integrated workplace management system (IWMS) will be a $3.7 and $2.3 billion dollar global opportunity for new construction and building retrofits respectively by 2023. An IWMS solution is leveraged to support a more integrated building control system (e.g., lighting, HVAC), as well as optimizing the workplace as shown in Figure 6. • While there are great expectations for present AI solutions, which are largely purpose-built to solve one problem typically utilizing one device, there are even greater expectations for general purpose AI, often referred to as Artificial General Intelligence or AGI that over an application programming interface (API) can solve multiple problems and utilize multiple devices on a cross-industry basis. AGI represents an $8.2 billion opportunity for the global healthcare industry alone by 2023.