ICT Today

ICT Today May_June 19

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30 I ICT TODAY The ICT industry is undergoing an exciting and historic transition characterized by big data, digitization, and network convergence that is impacting and potentially stressing the traditional data center. To keep the ICT community current with technology and trends, a new subcommittee of the BICSI Standards Committee was established in the fall of 2015 to develop a Data Center Operations standard, vital to meeting the reliability and performance needs of today's data centers. After 3 1/2 years in development, BICSI 009-2019, Data Center Operations and Maintenance Best Practices was published on May 1, 2019. Development and several technical reviews of this standard were completed by 127 industry participants from 17 countries across five continents. These individuals represented a mix of data center managers, operations personnel, consultants, and vendors that provide products specifically to the data center industry. It was truly the result of collaboration from industry experts around the world. This endeavor required an extra level of commitment from participants outside North and South America, as they made them- selves available in the middle of the night, early morning or late evening to participate in conference calls. WHAT IS A STANDARD? Since the data center industry has an abundance of proprietary guidelines published by vendors selling products or services, it is important to understand what is required for a document to be considered a standard. For example, the American National Standards Institute (ANSI) has established requirements which an organization's processes must meet when developing documents for consideration as an ANSI standard. 1 Some of ANSI's requirements include: • Openness: Participation shall be open to all persons who are directly and materially affected by the activity in question. • Lack of dominance: The standards development process shall not be dominated by any single interest category, individual or organization. • Balance: The standards development process should have a balance of interests. Participants from diverse interest categories shall be sought with the objective of achieving balance. DISCOVER THE NEW BICSI 009-2019 DATA CENTER OPERATIONS STANDARD By Phil Isaak, PE, P.Eng., RCDD, DCDC, SMIEEE

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