Animal Health Solutions

50 | Covetrus ph: 855.724.3461 | fx: 888.329.3861 | covetrus.com We love to hear from you! Email your Raving Fan to: RavingFans@covetrus.com By doing so, you authorize Covetrus to publish your comments. To whom it may concern: Throughout my years in the veterinary field I have had the pleasure of working with hundreds of talented, bright, and shinning individuals. However, no star shines brighter than the person in reference today. Teresa VanWagner has gone above and beyond each and every single time I have called for her assistance. Although there are many people at Covetrus who are willing and capable to help, I always ask for our customer engagement rep Ms. VanWagner. She is someone who always knows what our clinic needs, what products we use, and always gets back to us with news and updates on back orders, new products and as well as promotions. Teresa is such a delight that speaking with her on a daily basis gives me great joy because I know that our practice will be well taken care of, her sweet and gentle voice and caring demeanor makes her an outstanding employee and for that I feel that she needs to be recognized. There are times when I find myself at a loss when it comes to ordering certain products, should I get this one? Would that one be a better purchase? Is this going to be beneficial for our practice? These questions can sometimes be frustrating, especially when I first began to order for our hospital. Although I may be struggling to make the right choice, I know that I can count on Teresa to walk me through it and give me full confidence about my purchase. There truly is no one else like her. Teresa, for this and so much more I'd like to thank you from the bottom of my heart. You are someone so special and I wanted to take the time to put down in words how much you mean to us here at our hospital. I know I can speak for anyone here who has ever had the pleasure of speaking with you. Thank you, a thousand times, thank you! What you do each and every day makes a difference and for that I wanted to become your "Raving Fan!", for this was a way to not only let your employer know of your excellence but also to share with you on how much you mean to us here. I am certain that our practice is not the only one who feels the same way if they have had the honor of calling you their customer engagement sales representative. May your light always shine and may you continue to do what you love with such perfection! Sincerely, Lazaro C. Pandolfo Veterinary Pharmacist Country Club Animal Hospital Our raving fans! Hello, I am writing to you to inform you of what a valuable employee, our rep, Brady Kline is to your company. I have rarely written to a company before and thought you would appreciate the feedback about a stellar employee. Brady has serviced our account for over 20 years, routinely going above and beyond what other reps offer. His follow up, sales techniques, desire to help our business grow are some things that require recognition. He is always welcomed here as a wonderful person and represents your company as no other could. I have 12 employees myself and would be ecstatic if they were like Brady. Sincerely Andrew Berman, DVM Adams County Animal Hospital

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