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Author: Paul Falcone (www.PaulFalconeHR.com) is a human resources executive in Los
Angeles. Paul has held senior-level positions with Nickelodeon, Paramount Pictures, and
City of Hope and has extensive experience in entertainment, healthcare/biotech, and
financial services, including international, nonprofit, and union environments. Paul is the
author of numerous bestselling books from AMACOM and Society
of Human Resource Management (SHRM), and four of his titles have
made SHRM's prestigious "Great 8" annual bestseller rankings. He
is also a long-term contributor to HR Magazine, a top-rated presenter
at the SHRM national conference, and an adjunct faculty member in
UCLA Extension's School of Business and Management.
Publisher: Harper Collins Leadership
I
nappropriate attire, lateness, sexually offensive
behavior, productivity and communication issues –
these are just a few of the uncomfortable topics
bosses must sometimes address with their
employees.
101 Tough Conversations to Have with Employees
offers realistic sample dialogues that managers can
leverage to facilitate clear, direct interactions with
their employees, helping them sidestep potential
awkwardness and meet the issues head-on.
This practical, solution-oriented book walks readers
through some of the most common, as well as the
most serious employee problems they are likely to
encounter. Covering everything from substandard
performance reviews to personal hygiene to
termination meetings, this handy guide will help
managers treat their people with dignity, by focusing
not just on what to say but how to say it. This helpful
book provides proven techniques that managers can
use to protect themselves and their organizations and
get the very best from their people.
B O O K R E V I E W
101 TOUGH CONVERSATIONS
TO HAVE WITH EMPLOYEES:
A Manager's Guide to Addressing Performance,
Conduct, and Discipline Challenges (2nd edition)
RO