Animal Health Solutions

Q3 2019

Animal Health Solution - a Covetrus magazine for veterinary professionals

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46 | Covetrus ph: 855.724.3461 | fx: 888.329.3861 | northamerica.covetrus.com We love to hear from you! Email your Raving Fan to: RavingFans@covetrus.com By doing so, you authorize Covetrus to publish your comments. To the wonderful staff of Covetrus: I would like to take a moment to recognize our hardworking Covetrus customer engagement representative, Michele Carrigan in Ocala, FL. Lakewood Animal Hospital has heavily relied on her while placing orders or doing research on new products for the clinic for more than 10 years now. Michele has always been on top of our ordering and she knows all of our clinic needs. If I am ever unable to reach her and have to leave a voicemail, she always calls back in a quick and timely manner. No feat is too big or too small for Michele, whether the clinic is missing a box or looking for new surgery equipment, we know we're in good hands when we talk to her. Most importantly, she is incredibly nice and personable. Michele is someone whom I have gotten to know very well over 8 years and even consider her a dear friend. Lakewood Animal Hospital thanks you for everything you do! We really cannot express enough gratitude for her. Hollie Moore, CVT Head Veterinary Technician Lakewood Animal Hospital Our customer engagement representative (CER) representative, Sarah Eide is wonderful. She is always personable, efficient, and knowledgeable. Sarah is so helpful when searching for an alternate product, or a piece of equipment. Working with Sarah is truly a pleasure. Tori Schatt Hospital Manager Vet4HealthyPet Our raving fans! I wanted to take a moment to reach out and give you a compliment on one of your employees, Debbie Brennan. Debbie is just fantastic. When I reach out to her, I am assured that everything I need will be taken care of and always in record time. She anticipates the clinic's needs, she's very friendly, helpful and just generally easy to work with. I have been lucky enough to have Debbie as my customer engagement at a previous clinic and was thrilled to know she'd be our CER when we opened here in Lowell two years ago. In a time when there are MANY veterinary distributors to pick from, her and Tommi Martenson are the reasons I faithfully bring my business to Covetrus and will continue to do so! Nicole Giese Practice Manager, Co-owner Lowell Animal Hospital

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