FEDA News & Views

FEDAMarApr2013

Issue link: https://www.e-digitaleditions.com/i/117069

Contents of this Issue

Navigation

Page 5 of 55

Industry Insights Protecting Your Company Against Fraud EDA asked me to address the topic license to us, along with their phone of Internet and showroom fraud number. And watch out for a third-party because they wanted a company pick-up. We get a copy of that person���s that has its best practices in place to driver���s license, along with the license deal with this widespread nuisance.And plate information of their vehicle. You we can���t deny that those individuals would be surprised how many people who attempt to purchase fraudulently have said they left their license in the come to Globe Equipment car, went to the car to get to practice. But I would You would be it, and drove off. Internet like to think that we are surprised how many credit card sales have prepared for an attempt to some additional protecpeople have said be duped. We certainly tion built into the transachave our share of stories to they left their tion information, but tell and have learned a few license in the car, watch out for delivery to a simple things to help disthird party. went to the car to courage fraud. It���s also important to First of all, I ask that our get it, and drove off. note that a bank check employees never get too (certified check) may not excited about an order. Most fraud takes be exactly what it seems. Counterfeit place when the customer indicates the bank checks can look and feel like the purchase is an emergency. They are real thing, but they also can bounce as smart enough to ask the price and try to high as my personal checks do. Be caunegotiate, but that is only for the pur- tious when asked for cash back from a pose of painting a legitimate transac- bank check on which the amount is largtion. Typically, the credit card informa- er than the customer���s purchase. That tion they have is only good until it is could cost you two Rolaids. reported as lost or compromised. If the Use Google Maps and street view to card transaction goes through, and the verify the third-party shipment location. product has been shipped, you���ve been What you find may surprise you. Is had. Microthief Corp. really sending six mixLost credit cards are reported much ers to their production facilities, which quicker. Compromised cards are not happens to be located at the same usually discovered until the end of a address as a burnt out farmhouse? statement cycle or until a dumb crook The examples are endless and, unfortries to buy a large dollar amount that tunately for us, so is the ingenuity of would trigger the credit card company those hoping to dupe us. In all cases, to question the sale (like two tickets to common sense prevails. K a Yankees game). Sniffing out fraud is a lot more complicated online or over the phone.While it is standard operating procedure to swipe the credit card, verify the card holder���s identity and signature���none of this can be done over the phone or on an Internet sale. On phone orders, we require the person to verify their identity by having them send a copy of their credit card and a copy of their driver���s F Jay Ringelheim, President Globe Equipment Co. jay@globeequipment.com 6 FEDA New s & View s

Articles in this issue

Links on this page

Archives of this issue

view archives of FEDA News & Views - FEDAMarApr2013