Retail Observer

October 2019

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM OCTOBER 2019 36 Tuesday's schedule also included the annual APRO Awards Luncheon and Business Meeting, sponsored by LG Electronics Corp, USA, that featured keynote speaker Kerry Lebensburger, chief revenue officer of Ashley Furniture Industries. Lebensburger's presentation offered a sobering look at the industry, what the future might hold and how to achieve resilience. His presentation was a crowd-pleaser on many accounts and will be available for streaming soon. The awards portion of the luncheon was a communion of rent-to- own's finest getting recognition for their achievements. This year's slate of noteworthy honorees include Phillip Bumbry, Emerging Leader; George and Angie Ramel, Norm Smith Vendor of the Year; Jonathan Rose, Heritage Award; Dan Singh, Steve Kruse Award of Honor; Gopal Reddy, President's Award of Excellence; Mike Tissot, Chuck Sims Rental Dealer of the Year; David P. David, Ernie Talley Lifetime Achievement, and John Cleek, Jr. accepting the State Association of the Year award on behalf of the Missouri Rental Dealers Association. Additionally, Florida, Missouri, Ohio and Pennsylvania were recognized in the new Presidents' Circle award recognizing state associations with outstanding leadership, community involvement and legislative advocacy. APRO goes the extra mile to keep award winners in the dark until the awards ceremony to add that extra element of surprise. "I sat there thinking it was quite the coincidence how much the person being described had in common with my life," shares Singh, recipient of the Steve Kruse Award. "As they went on describing the individual, I thought, 'Hey, I did that too…and also that…wait, this is starting to get weird.' And then my name was announced! I was not expecting to win at all, and I'm honored even to be considered." While the APRO Awards Luncheon and Business Meeting took place, the Small Batch Managers' Experience simultaneously opened. The store managers registered for this special track met for their very own peer group meetup before gearing up for the afternoon of education breakout sessions. These sessions were led by some of the best-known individuals in the industry and boasted rooms full of insight and knowledge from wall to wall. FEELIN' LUCKY IN KENTUCKY

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