Companion Animal Product & Promotions Guide

December 2019

Animal Health Solution - a Henry Schein Animal Health magazine for veterinary professionals

Issue link: https://www.e-digitaleditions.com/i/1185844

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12 | Covetrus ph: 855.724.3461 | fx: 888.329.3861 | northamerica.covetrus.com Simple service ideas with big impacts By Wendy S. Myers, CVJ Think of your favorite coffee shop or restaurant. You feel appreciated and valued as a customer. You keep going back because the barista shares a smile with your morning coffee. The server greets you by name and knows your favorite entrée. The result is loyal relationships. The same is true for veterinary practices.

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