Animal Health Solutions

Q1 2020

Animal Health Solution - a Covetrus magazine for veterinary professionals

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42 | Covetrus ph: 855.724.3461 | fx: 888.329.3861 | northamerica.covetrus.com We love to hear from you! Email your Raving Fan to: RavingFans@covetrus.com By doing so, you authorize Covetrus to publish your comments. I am writing about Mr. Ray Goldenstein. Let me tell you about this man! I recently took over our ordering and I LOVE dealing with Ray! He knows what we need and he always works to get us the best prices. He is very familiar with our needs and our doctors. He has saved us a ton of money by signing us up with PSIvet as well as saving money off X-ray badge monitoring. The fact that he was a vet tech himself is a huge help because he always knows exactly what I am talking about. I can pick up the phone and call Ray about anything we need and if he doesn't have it, he will find it. We would be absolutely lost without him. I have never met him face to face but it is like talking to a friend. He is professional, yet very relatable. We love you Ray! You're the best! Tina Clark Inventory Manager/Technical Staff Supervisor Winston Veterinary Hospital Our raving fans! I wanted to take a moment to reach out and give a compliment to one of your employees, Debbie Brennan. Debbie is just fantastic! When I reach out to her, I am assured that everything I need will be taken care of and always in record time. She anticipates the clinic's needs, she's very friendly, helpful, and just generally easy to work with. I have been lucky enough to have Debbie as my CER at a previous clinic and was thrilled to know she'd be our CER when we opened here in Lowell two years ago. In a time when there are MANY veterinary distributors to pick from, she and Tommi Martenson are the reasons I faithfully bring my business to Covetrus and will continue to do so. Nicole Giese Practice Manager, Co-owner Lowell Animal Hospital I appreciate Sarah Eide. Rarely do people get much recognition when they are working in sales and customer service. I want to take a moment to acknowledge her and share my appreciation. When Sarah originally called to introduce herself to me, our clinic was not doing any business with Covetrus. She made such a lovely first impression, so I decided to start ordering again. Over the years she has become a trusted contact for me. If I'm out of town and need staff to take over ordering, I know Sarah will always take care of us. It's so easy to order online, and I do with most of my ordering, yet Sarah is a joy to speak with and I feel that I get the best and most current information regarding products. She is a problem solver and reliable resource. Please continue the great work at Covetrus and keep hiring mindful staff such as Sarah Eide. Victoria Wade Practice Manager Bear Creek Animal Clinic

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