Retail Observer

May 2020

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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Page 13 of 67

RETAILOBSERVER.COM MAY 2020 14 N o one can know with 100-percent certainty that the applicant in front of them will be the right person for the job. But with the right strategies and preparation, the odds of making the right decision will increase exponentially. The interview is the cornerstone of the hiring process, yet the short time hiring managers can spend with candidates barely suffices for the employer to truly get to know them and discover what makes them tick. Mastering the Hire applies research plus the experience from thousands of interviews to reveal a system that increases the likelihood of a successful hire by over 40 percent. Readers will learn ways to avoid irrelevant information and maximize the time spent with each candidate. Mastering the Hire shares proven tools that will help interviewers and teams remove bias from the hiring process and evaluate candidates with clarity and accuracy. Readers will learn to craft questions that draw the most useful information about candidates' backgrounds and abilities, and how to conduct a successful interview with participation by team members and executives. Mastering the Hire covers the four competencies needed in all job roles, and how to assess for them most effectively. Making a successful hire isn't about certainty – it's about using every tool to shift the odds in your favor. B O O K R E V I E W MASTERING THE HIRE Author: Chaka Booker is managing director of The Broad Center, a national nonprofit founded by billionaire Eli Broad and focused on leadership development. Chaka has conducted voluminous research in hiring processes, and has recruited and developed talent across the U.S. Publisher: HarperCollins Leadership RO

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