Retail Observer

May 2020

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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MAY 2020 RETAILOBSERVER.COM 37 We hope that you found the insights in this study helpful as you make the best decisions for your business as the COVID-19 outbreak continues to develop. In this study, we received many great questions that will be included as we move forward. Our only ask is that you participate as these surveys become available so that we may provide you with the most robust and useful insights possible. As always, if you have questions or needs, please reach out to any NMG team member or email us at ask@nationwidegroup.org. This is the third in a series of quick turn surveys and resulting insights as together, we navigate the Coronavirus outbreak. Regarding marketing investments (across all channels), dealers describe their near-term plans as: 53.8% We plan to reduce our marketing spend in the near-term This is up from 38% two weeks ago. 40.2% We plan to maintain our marketing spend in the near-term. This is down from 52% two weeks ago. 5.4% We plan to increase our marketing spend in the near-term. This is up from 4% two weeks ago. Metrics based on 535 dealers reporting insight into marketing plans

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