ICT Today

ICT Today July/August/September 2020

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Page 27 of 63

28 I ICT TODAY CONCLUSION Sign-Off The ultimate goal of the project is to present the system to the client for final training and sign-off. Training can be formal or informal, based on agreements made with the client and documented in the SOW. Screen captures of the final GUI should be provided for the development of a system manual by the client. Deliver the final ver- sions of the control software to the client along with the system documentation in accordance with the SOW. Ensure the procedure for ongoing support, warranty repairs, bug reporting, and fixes are documented. Get final sign-off in writing from the client representatives authorized to accept the system. Presenters and audiences will judge an AV system on image and sound quality. However, if the control system makes it difficult to get the program material from the sources to the screens, presenters get frustrated and audi- ences lose interest. The most successful and reliable con- trol systems have an intuitive user interface and an easy- to-use configuration environment. If these goals are achieved and if the commonsense design, installation, and project management guidelines presented in this article are followed, it will go a long way to having satis- fied clients that find it a pleasure to use and maintain their AV systems. Author Biography: Karl Rosenberg is a regional applications specialist for Extron. Karl has been in the AV industry for over 30 years with experience in installation, rental/staging, training, and engineering. Karl is currently responsible for conducting Extron training worldwide. As a veteran presenter, Karl has taught technical courses at numerous industry-related conferences and events. He can be reached at krosenberg@extron.com. Your ICT Industry Recruitment Solution

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