Retail Observer

August 2020

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM AUGUST 2020 10 T he report places the value of the residential K&B industry at $130.8 billion. The report also includes a consumer study illuminating the latest attitudes toward remodeling. As hurdles to home improvement during the crisis, consumers cited fewer resources, fear of outsiders coming into the home, limited access to industry professionals, store and showroom closures, less income and fear of job loss. At the same time there were bright spots, including more free time, decreasing expenditures in other areas, an opportunity for DIY work, increased time spent at home and a focus on home projects. "Our initial 2020 Kitchen & Bath Market Outlook was conducted in late 2019, before the pandemic hit our members and homeowners in the U.S. & Canada," said Bill Darcy, NKBA CEO. "Kitchen and bath spending had been increasing steadily prior to the pandemic, at 9% in 2018 and 4% in 2019. As such, the original report projected a strong 2020, bolstered by an especially bright Q1. While the COVID-19 crisis, unsurprisingly, led to a double-digit decline in spending across all major categories, we are already seeing signs of positive growth as shelter-in-place orders are lifted, and we're optimistic about the industry's long-term health." NKBA commissioned the highly regarded consulting firm John Burns Real Estate Consulting (JBREC) to field the study. Selected highlights of the updated report include: • As of mid-April, 81% of kitchen and bath remodeling projects were postponed or canceled, but homeowners said they plan to reschedule 70% of those projects in 2020 – an encouraging sign. • Kitchen spending was impacted more than bathrooms, declining by 25% compared to 18% for master bathrooms and 14% for secondary baths. • Similarly, medium and large projects suffered the biggest losses, with spending predicted to decrease by 22% compared to prior expectations. Spending on smaller projects is anticipated to decline only 14%. REVISED 2020 MARKET OUTLOOK

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