Animal Health Solutions

36 Covetrus | ph: 855.724.3461 | fx: 888.329.3861 | northamerica.covetrus.com Happy software release day If you think about it, it makes sense to look at software updates as a gift to you from your software provider. Why? Because they are thoughtfully planned and meticulously created just for you as part of your overall support offering. All your provider asks in return is that you open and use them. Dedicated teams of software developers and product specialists are constantly working to improve your experience with their product. Using feedback from customers like you, their own research, and ever-changing industry standards, they work for months and even years to fix bugs, increase capabilities and strengthen security. When they've made enough improvements to warrant an update, or a new version, whether it's one amazing innovation or several behind- the-scenes tweaks, that's when they offer it to you. Changes may include faster load times, new capabilities that will improve your practice workflow, or a security patch to keep your information safe from the most recent cyberthreat. Whatever it contains, you can be sure the latest software version they're offering is better than the one you're using now. Postponing the update, ignoring it or forgetting about it only prevents you and your staff from enjoying the advantages of the new and improved version. That's why real technology geeks— which, admittedly, most of us are not—look forward to new versions and updates rather than resisting the changes. They understand the benefits of consistently keeping their software current and recognize that the benefits have been developed expressly for the end users—you and your staff. So, before you set that email aside or click the "remind me later" button, consider a few of the very real benefits to keeping your software current. A better way to look at software updates Why embracing new software versions leads to a more efficient, safer, and happier practice. When there's an available software update, some people might see the message or notification and hit download as soon as they get a chance. But for many others, this message produces dread and anxiety. Which camp are you in? Is your immediate reaction to put it off? Do you worry about downtime, learning curves for your staff and technical glitches? Maybe you feel your practice is running smoothly now, so there's no need to risk a change. If you're among those who break into a sweat when it's time for a software update, read on—you may be surprised to learn what that new version can do for you.

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