Issue link: https://www.e-digitaleditions.com/i/1293193
Certificate & Degree Programs 2020-2021 Program Prerequisites: None COMPUTER - DESKTOP SUPPORT CERTIFICATE OF COMPLETION IN DESKTOP SUPPORT (19-22 CREDITS; CODE 5043) To qualify, students must earn a grade of C or better in all courses within the program. Division: Business and Information Technologies Program Director: Wyatt Johnson The Certificate of Completion (CCL) in Desktop Support program is designed to prepare students for entry-level computer maintenance, help desk, and network technician jobs. The classes focus on the development of knowledge and skills in computer, network, and security technologies, as well as the interpersonal skills in customer service/technical support needed to be successful within the industry. Depending on course selection, this program helps prepare students for the CompTIA A+, CompTIA Network+, and/or CompTIA Linux+ certification exams. Students who complete this program may seek employment in a variety of environments. Students can also pursue additional Certificates of Completion (CCLs) in a variety of specializations within the information technology field to deepen their knowledge and skills and help prepare them for multiple industry certification examinations. An Associate in Applied Science (AAS) in Network and Systems Administration is also available. Program Notes: Students must earn a grade of C or better for all courses required within the program. All courses within the Required Courses and Restricted Electives areas are not applicable if taken more than five (5) years prior to the completion of the program. Consult with an Academic Advisor or Program Director for exceptions. This program replaces: CCCL/5026 Computer Hardware and Desktop Support CCL/5215 Networking: Design and System Support CCL/5473 Microsoft Desktop Support Technology CCL/5529 Information Technology: Network Server CCL/5841 Microsoft Technical Specialist CCL/5867 Computer Systems Maintenance CCL/5909 Computer Hardware and Network Support CCL/5997 Technology Support Analyst Program Prerequisites: None COMPUTER INFORMATION SYSTEMS CERTIFICATE OF COMPLETION IN COMPUTER INFORMATION SYSTEMS (21 CREDITS; CODE 5671) 151