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Course Listings 2020-2021 (CIS) COMPUTER INFORMATION SYSTEMS CIS102 Lecture 1 Credit 1 Period Interpersonal and Customer Service Skills for IT Professionals Examines behaviors necessary to develop and support an effective client service organization. Focuses on methods of increasing the effectiveness of help-desk professionals when responding to a range of customer conditions. Prerequisites: None. CIS104 Lecture 1 Credit 1 Period Introduction to Academic and Internship Programs An overview of college orientation and academic planning, with an emphasis on the use of academic course work and career planning to develop a successful internship experience. CIS/MGT104 is designed for GateWay/Year Up program students. Cross-References: MGT104. Prerequisites: None. CIS105 Lec + Lab 3 Credits 4 Periods Survey of Computer Information Systems SUN# CIS1120 Overview of computer technology, concepts, terminology, and the role of computers in business and society. Discussion of social and ethical issues related to computers. Use of word processing, spreadsheet, database, and presentation software. Includes uses of application software and the Internet for efficient and effective problem solving. Exploration of relevant emerging technologies. Prerequisites: None. CIS114DE Lec + Lab 3 Credits 4 Periods Excel Spreadsheet Computer spreadsheet skills for solving business problems using Excel, including calculations, forecasting, projections, macro programming, database searching, extraction, linking, statistics, and matrix manipulation. Production of graphs and reports. Project design using multiple, integrated spreadsheets. CIS114DE may be repeated for a total of nine (9) credit hours. Prerequisites: None. CIS121AB Lec + Lab 1 Credit 2 Periods Microsoft Command Line Operation Use of the Microsoft command line interface: basic concepts, internal and external commands, subdirectories, and editor. Prerequisites: None. CIS126DL Lec + Lab 3 Credits 4 Periods Linux Operating System Introduction to the Linux operating system. Develop knowledge and skills required to install, configure and troubleshoot a Linux-based workstation including basic network functions. Learn basic command line and Graphical User Interface (GUI) desktop environment utilities and applications. Fundamental abilities to achieve the entry-level industry certification covered. Prerequisites: None. 234