Retail Observer

November 2020

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM NOVEMBER 2020 18 For more information on LG refrigerators, please visit: www.lg.com/us/refrigerators. 1 An update for 2019 LG refrigerators with Craft Ice is available after Sept. 15, 2020 via download thru the LG ThinQ App. 2 Full-Convert Drawer is available on Models LRMVS3006,LRMVC230, LRMDC2306 and LRMDS3006. 3 Among Standard-Depth refrigerators based on Models LRFVS3006S and LRMV3006S 4 According to the 2019 American Customer Satisfaction Index (ACSI) survey of customers rating their household appliance manufacturers. The American Customer Satisfaction Index (ACSI) is the only national cross-industry measure of customer satisfaction in the United States. Each year, the ACSI uses data from interviews with roughly 250,000 customers as inputs to an econometric model for analyzing customer satisfaction with more than 380 companies in 46 industries and 10 economic sectors. To learn more about the American Customer Satisfaction Index, visit www. theacsi.org. According to the 2019 American Customer Satisfaction Index (ACSI) survey of customers rating their household appliance manufacturers, LG is second to none in product quality and value, tieing with another manufacturer in this year's report. 5 Shape and clarity of ice will be impacted when Craft Ice+ is activated; may vary with settings, water supply and home use conditions. KEW LABS LAUNCHES UTS-1 – THE WORLD'S FIRST QI WIRELESS CHARGER WITH LONG DISTANCE COMMUNICATION Kew Labs, a USA based design-led technology brand, has launched its Invisible Fast Wireless Charger, the UTS-1 following their initial showing at CES 2020. With its patented Intelligent Power Communication™ Technology, strong safety features and an in-house design and manufacturing setup, it aims to make wireless charging less intrusive with under-furniture designs while keeping high-tech performance. It is currently available at retail for $104.99 and at wholesale prices for commercial partners and installers at www.kewlabstech.com. The UTS-1 goes discreetly underneath a table or surface allowing users to charge all Qi compatible phones through the surface using Qi wireless technology. Designed and optimized in-house by Kew Labs' wireless charging design team, the charger supports the fast charge protocols of both Apple and Samsung phones and works through glass, wood, granite, quartz, plastic and other common materials, excluding metal. It is so powerful that it can charge through industry-standard 18mm-25mm (0.7"-1.0")-thick surfaces (there is also a thin model for 10mm-16mm) making it applicable for most furniture such as coffee and side tables, office desks and kitchen worktops. Using the charger helps to reduce clutter, maximize space and provides a clean premium technology feel to a home or office while still providing powerful performance. Installation can be done in minutes and requires only the provided tape or screws, meaning there is no visible damage to the top surfaces. The UTS-1 is also the world's first wireless charger that can be daisy chain linked together. This allows users to connect two chargers in series using just one power adapter to create a double charging point for multiple devices, making it perfect for breakfast-bar countertops and meeting rooms. Driving the performance of the charger is the Intelligent Power Communication™ (IPC) Technology – Kew Labs' patented thermal management system. IPC™ allows the charger to work through surfaces efficiently to deliver fast charging capability for Apple and Samsung models. The proprietary system (IPC™) works through a patented firmware that solves the distance locating and communication inefficiency problems experienced when a Qi charging signal is sent through material. Although other devices are currently available on the market, the Kew Labs charger is the world's first to have developed a reliable long-distance connection between the phone and the charger using this proprietary system. The technology has since been chosen and adapted for aerospace applications for private jet furniture and kitchen designs. I N D U S T R Y [ N E W S ]

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