38 Covetrus
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ph:
855.724.3461
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fx:
888.329.3861
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northamerica.covetrus.com
Dr. Daniel Oliver, DVM
Greencastle Veterinary
Hospital (Greencastle, PA)
Billy Hess
Winter Park Veterinary
Hospital (Winter Park, FL)
Shawn McLeran
Cannon Valley Veterinary
Clinic (Northfield, MN)
Kim Russo
Care First Animal Hospital
(Raleigh, NC)
Below are responses for four clinics throughout the United States and what they have done and are
continuing to do to keep their staff, customers, and pets safe.
As COVID-19 has become a part of everyday conversations
in 2020, we asked veterinary practices what they were doing
to adapt to the changing times. We wanted to see what
practices/procedures have been implemented that have
proven successful.
Post-reopening COVID
clinic questionnaire
What has your clinic done to adjust to the COVID-19 pandemic?
Our practice has tried to reduce exposure of staff and clients while trying to maintain
efficiency operating under government and Pennsylvania Veterinary Medical
Association (PVMA) guidance. We changed how clients and patients enter the building,
are examined, and are checked out at the end of the visit. Early on, under PVMA
recommendations, our practice only saw essential appointments and surgeries.
We changed 35 years of policy and procedures on the fly! We have gone exclusively
curbside and created a more dispersed workforce within the building limiting the number
of individuals in enclosed spaces.
We are now curbside and increased vet assistants to be runners. We invested in mobile
credit card machines.
We have been doing curbside only - only letting clients in the building for euthanasia's.
We have two greeters outside radioing in to the hospital so we know where everyone
is. This also keeps our phones from ringing too much. We have all of our parking spots
numbered with signs, umbrellas for shade, and a big fan in the parking lot for the hot
summer months.
Greencastle
Winter Park
Cannon Valley
Care First
