Animal Health Solutions

Q4 2020

Animal Health Solution - a Covetrus magazine for veterinary professionals

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28 Covetrus | ph: 855.724.3461 | fx: 888.329.3861 | northamerica.covetrus.com Your exposure may be greater than you think. Beside the potential federal and state fines, there are a slew of other expenses you are likely to encounter, including: 1. Attorney fees. When the DEA comes knocking, one of the first calls you make is to an attorney. According to LegalMatch.com, attorney fees for criminal defense range from $150-$700/hour. Legal fees add up, and with an hourly fee structure, it is not uncommon for legal bills to get into the $10,000 to $15,000 range quickly. A lawyer who works on an hourly rate may also require the payment of a retainer fee. 5 2. Remediation costs: Typically, a third-party expert who specializes in DEA compliance is needed to remediate and work with the DEA to reduce potential fines. This can easily add up to tens of thousands of dollars. 3. Employee turnover: According to calculations by PeopleKeep.com, every time a business replaces a salaried employee, it costs six to nine months' salary on average. For a manager making $40,000 a year, that's $20,000 to $30,000 in recruiting and training expenses. Others predict the cost is even more— estimating that losing a salaried employee can cost as much as twice their annual salary, especially for a high-earner or executive-level employee. 6 4. Crisis management: News travels quickly. When your reputation is on the line, you need a PR firm to help keep you out of the headlines. Prices vary depending on where you are located, but can range from $2,000 to $10,000 (and beyond) per month. 7 5. Loss of patients: Even the best crisis management efforts rarely succeed in keeping felony allegations under wrap. When word gets out that you are the subject of a DEA investigation, loss of patients is an unavoidable consequence. 6. Compliance oversight: As part of sanctions, you may be required to undergo a compliance oversight monitoring program. Several clients we have worked with were ordered to undergo oversight programs for three years. The longer the program the higher the cost. References: 1. https://www.washingtonpost.com/graphics/2019/investigations/dea-pain-pill-database/ 2. https://www.aaha.org/publications/newstat/articles/2019-04/ex-dea-agent-veterinary-hospitals-are-low-hanging-fruit/ 3. https://www.justice.gov/usao-co/pr/veterinarian-pays-226000-and-surrenders-license-resolve-allegations-he-failed-properly 4. https://www.justice.gov/usao-ndga/pr/veterinary-clinic-owner-pays-civil-penalty-settle-alleged-controlled-substances-act 5. https://www.legalmatch.com/law-library/article/how-much-will-a-criminal-defense-lawyer-cost.html 6. https://www.peoplekeep.com/blog/bid/312123/employee-retention-the-real-cost-of-losing-an-employee 7. https://ecocult.com/much-pr-cost-get-money/ 7. Rehabilitation program: If you are found guilty for failure to prevent drug diversion and the diverting activity was committed by an employee, you will be financially responsible, to some degree, for associated costs for that employee's rehabilitation program for diverting employees. We have worked with clients who had to pay as much as $20,000 per month towards a diverting employee's rehabilitation program. 8. State Pharmacy Board investigation: Veterinarians are subject to oversight by state veterinary medical boards as well as state boards of pharmacy, which have the authority to assess additional fines. 9. Loss of DEA license: Once you lose your DEA license, getting it back is not easy. If you're lucky enough to get your DEA license back, you're still looking at around an 18-24 month process. Associated costs to regain your license add up. In cases where you are unable to regain your DEA license, you will incur the cost of sourcing and employing a new DEA registrant. 10. Lost inventory: If you are charged with failure to prevent drug diversion and the diversion was as a result of employee theft, you also incur the cost of the controlled substances diverted from your facility. And, you run the risk of being "cut off" from your controlled substance supplier. Over the last three years, TITAN Group has helped over 162 facilities from New York to Hawaii. During this time, the minimum number of violations found during an inspection has never been less than six per facility. At $15,040 per violation, TITAN has potentially saved each of its clients $90K in fines—not to mention the potential revenue losses these facilities faced from a longterm DEA imposed shutdown. When you add everything up, even on the low end, the cost of noncompliance can easily exceed $100,000. Choosing to proactively invest in DEA compliance will pay you dividends down the road—not to mention the peace of mind you will have each day, knowing you are protected.

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