Retail Observer

February 2021

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM FEBRUARY 2021 12 "The industry came together digitally at CES 2021. This was a medium for companies to make announcements, launch products and connect with their audiences," said Karen Chupka, executive vice president, CES. "The all-digital format brought new voices to the tech conversation." KEYNOTE ANNOUNCEMENTS Industry leaders took to the all-digital CES keynote stage to make major announcements, including: • General Motors: Mary Barra, chairman and CEO of General Motors (GM), launched new GM product lines including the Cadillac eVTOL, a concept air taxi; and a new business unit devoted to electrifying the goods delivery market. • AMD: Dr. Lisa Su, president and CEO of AMD, revealed the new Ryzen 5000 series mobile processors with two categories – the H-series for laptops intended for gaming and content creation, and the U-series for ultraportable notebooks. • Future Reimagined: Michael Miebach, CEO of Mastercard, and Julie Sweet, CEO of Accenture predicted tech trends they expect to see over the next decade. • Microsoft: Brad Smith, president of Microsoft, gave his vision on ensuring cyber security and customer privacy protection, and discussed the tech industry's responsibility to exercise our conscience. KEY THEMES AT CES 2021 The all-digital CES 2021 featured groundbreaking innovation that will improve our world, from health to safety, sustainability and accessibility. • Tech Innovation Accelerated by COVID-19 Tech companies innovated during the pandemic, with companies at CES 2021 featuring smart masks, disinfecting robots, body sensors that detect COVID-19 symptoms and smart air filtration systems. • Consumer Privacy and Trust The heads of privacy at Amazon, Google and Twitter discussed new privacy regulations and the need to increase consumer trust, stating that tech companies must give users more control over their data. • Global Tech Challenge The Global Tech Challenge, launched at CES 2020 in partnership with the World Bank and CTA, rewards tech solutions in three areas: digital health in East Africa, resilience in India and gender equality around the world. The selected CES 2021 CES 2021 MAKES HISTORY

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