Padre Dam 2020 Annual Report

Issue link:

Contents of this Issue


Page 2 of 23

Padre Dam works year round, 24 hours a day, to deliver vital essential services to our community. CEO In Fiscal Year 2020, we all faced challenging and trying times with the rise of the COVID-19 pandemic. It changed the way we operated in signicant ways. Despite these challenges, our phenomenal team at Padre Dam rose up and continued their excellent work to ensure we provided high quality services to our community. I could not be more proud to share with you the successes our team accomplished this year – the third year of the District's current Five-Year Business Plan. The District adapted to provide services in different ways in response to the COVID-19 pandemic. One of the most signicant changes was the transition to remote work for most of our ofce staff and moving all District Board meetings to a virtual and transparent platform. Our Information Services team made this transition to remote work seamlessly and enabled the District to continue operating efciently and effectively. We continued our commitment to water reliability this year with the completion of the Mountain View Pipeline Connector. This new two-mile pipeline improves water quality and reliability to customers in the Eastern Service Area. Additionally, the East County Advanced Water Purication Program made great strides this year with the formation of a Joint Powers Authority among partnering agencies, the approval of critical service agreements and the start of the progressive design build procurement process. As essential service providers, our priority has been the health of the public and the health of our staff, which is critical to ensuring high quality water and wastewater services for our customers. We enhanced our outreach efforts to assure the public knew their water was safe and that we were here to help during challenging times. I am honored to have the incredible team we do at Padre Dam. They have demonstrated great resilience through trying times to meet the District's mission to provide high quality, reliable water, wastewater and recycled water service as efciently as possible to over 100,000 people within Padre Dam's service area. We are committed to work innovatively, diligently and with resilience to meet this promise in 2021 and beyond. On behalf of Padre Dam's Board of Directors and staff, thank you for allowing us to serve you. Allen Carlisle CEO/General Manager Additional District highlights from this year included: 99.8% read rate for our Automated Meter Program, 64% enrollment in Aquahawk – our online water use portal, 30 successful recruitments for vacant staff positions, important replacement work completed on systems at the Ray Stoyer Water Recycling Facility, and the completion of a new administration building at Santee Lakes. 2020 Annual Report 3

Articles in this issue

Links on this page

view archives of PADRE DAM - Padre Dam 2020 Annual Report