22
Covetrus
|
855.724.3461
|
northamerica.covetrus.com
West Oaks Animal Hospital, LLC
Customer Spotlight
When did your
practice become a
Covetrus customer?
I can't remember the exact
date, but about a year.
What do you find most
beneficial about your
practice's partnership
with Covetrus?
Our representative,
Caroline Davis! The honesty
and ability to be able to
bounce ideas around. To be
able to get and receive feed
back about the rest of the
veterinary world.
We may be partial, but we think our customers are pretty great! This year we want to
highlight some of our customers for their positive impact on the animal health industry.
This month we are highlighting West Oaks Animal Hospital, LLC, Fayetteville, AR.
Kate Brewer, Office Manager
What do you like
about working in the
veterinary industry?
Besides the obvious reason
we all go into this field, I enjoy
what each day brings. You
just never know who or what
you are going to see.
What makes your
practice unique?
I would like to think what
makes our practice unique is
our consistency. We practice
medicine consistently, we
treat clients and our staff
with consistency. I would also
like to think we are more of a
"small-family" type of clinic.
And hopefully that is related
to our clients and staff.
What do you do to
give back to your
community?
We participate in low-
cost spay/neuter programs.
We offer veterinary care to
our local shelter. We love to
participate in local fundraising
events for the Humane
Society and shelter.
What is the most
challenging thing
about your job?
Being consistent! Ha!
Get it! Unfortunately, for me,
as a manager and caring for
the staff as I do actually can
become one of the hardest
part about my job. We are
a business first.
What is the most
rewarding part of
your job?
Getting to be on the
journey with the client and fur
baby from start to finish. In
20 years, I have seen puppies
and kittens on their first
visit and right up until their
final day. I have been able to
witness animals that were
well to sick to well again.
For anyone just
entering the veterinary
profession, what advice
would you give them?
Don't let the reviews get to
you! If the review is true, own
it! Or live by my motto "I ain't
scared of reviews!" Seriously,
treat the clients how you
would want to be treated, be
consistent in every case, every
day and do what you believe
and feel is right.
What are you most
excited for in 2021?
Can I say....hopefully no
more curbside and masks!
Celebrating our 30 years of
business! And continuing
our relationships with our
clients.
