Animal Health Solutions

One year ago, we all experienced a dramatic shift to our everyday lives. Veterinary care was fortunate to be deemed essential, and together, Covetrus and practices around the globe have adapted and evolved to ensure animals can continue to receive care throughout the COVID-19 pandemic. No matter what the future has in store—pandemic or no pandemic— our commitment to our customers' success and our passion for empowering veterinary practices will drive us. So today, I want to share our intentions for you, our customers. We drive your business forward In focusing on your business, we create time for you to do what you love—provide care for your patients. We want to speak with you about your business, and the challenges you face and how together we can drive success through improved technology and enhanced logistics. Our capabilities across distribution, pharmacy and software enable us to analyze your business and provide resources to help you succeed. This is unique to Covetrus, for no other animal health technology company has expertise across such a diverse range of capabilities. We innovate for your success We are confident that our technology will help you succeed, and innovation in technology is present in every area of our business from distribution to prescription management. Our customer partnerships inform the technology we are building for tomorrow and the future health of your business. Long before the pandemic, Covetrus' prescription management solution and at home delivery was in place and ready for the changing dynamics of your business. We foresaw the need for telemedicine and its potential to help drive your business and again, when the pandemic struck, and required that we all practice social distancing, we expedited the launch of our new telemedicine solution by integrating it into all of our PIMs. In the months ahead, we look forward to introducing updates and new products throughout our technology portfolio. We make your life easier We have unified our commercial teams and now offer you a dedicated, single point of contact for access to our entire portfolio of solutions. Never before has it been easier to leverage Covetrus' suite of products and services. No matter your need, whether that be a new PIMs, pharmacy or compounding solutions, supplies or equipment, your Covetrus representative is ready and able to assist you. Thank you for your trust and we look forward to every opportunity to serve you. Best regards, Matt Malenfant President, Covetrus North America Letter from Covetrus North America President , Matt Malenfant 5 Q1 2021 | Animal Health Solutions

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