Coming Early Next Year to...
Coming Early Next Year to...
30 January – 3 February 2022
Hybrid Event • Orlando, Florida, USA
Orlando World Center Marriott
Gain Expert ICT Insight and Earn CECs
Learn about the future of ICT. Encounter tips and
tricks in the Exhibit Hall to attract more customers
and save on your bottom line. Attend in person
or virtually – mark your calendar today.
BICSI Executive Staff
Executive Director & Chief Executive Officer—John H. Daniels, CNM, FACHE, FHIMSS; jdaniels@bicsi.org
Vice President of Administration & CFO—Betty M. Eckebrecht, CAE; beckebrecht@bicsi.org
Vice President Credentialing—Ronda V. Thomas, SPHR, SHRM-SCP, CAE, Certified Credentialing Specialist; rvthomas@bicsi.org
Vice President of Professional Development—Gail Moore-Swaby, CPLP; gmooreswaby@bicsi.org
Director of Administration & Finance—Joe Sullivan; jsullivan@bicsi.org
Director of Curriculum Development & Learning— Feleasah Rogers, M.A., MBA; frogers@bicsi.org
Director of Customer Care—Dr. Reinaldo Llano Jr., MBA, DBA; rllano@bicsi.org
Director of Human Resources—Bernie Currie, SHRM-CP, PHR; bcurrie@bicsi.org
Director of IT—Christopher Muratore; cmuratore@bicsi.org
Director of Marketing & Communications—John Bechtold; jbechtold@bicsi.org
Director of Meeting Services—Melissa Cummiskey, CMP; mcummiskey@bicsi.org
Director of Membership & Volunteer Services—Monica Campbell Smith; mcampbell@bicsi.org
Director of Publications—Clarke Hammersley; chammersley@bicsi.org
Director of Standards—Jeff Silveira, RITP, CAE; jsilveira@bicsi.org
Director of Training Delivery & Operations—Penni Ferguson, INST1, M.S.; pferguson@bicsi.org
Committee Chairs & Vice Chairs
BICSI Cares— Kent Gibson, RCDD; kgibson@amteck.com and Jeffrey Westlund, RCDD; jws@thewginc.com
Ethics—Peter P. Charland III, RCDD, DCDC, ESS, NTS, WD, RTPM, CET; pcharland@bicsi.org
and George Fewell, RCDD; gfewell@msn.com
Finance & Audit—David M. Richards, RCDD, NTS, OSP, TECH, CT; drichards@bicsi.org
Nominating—Todd W. Taylor, RCDD, NTS, OSP; ttaylor@bicsi.org and Carol Everett Oliver, RCDD, DCDC, ESS; coliver@bicsi.org
Program Coordination—John Kacperski, RCDD, OSP; jkacperski@bicsi.org and Stephen Banks, RCDD; sbanks@bicsi.org
Professional Development—Betsy Conroy; betsyconroy@cox.net and Ashley Haak Wills, RCDD, DCDC, OSP; ashleyhwills@gmail.com
Registration & Credentials Supervision—Brian Hansen, RCDD, NTS, CSI; bhansen@bicsi.org and Russell Oliver, RCDD, DCDC,
ESS, NTS, RTPM; roliver@bicsi.org
Standards—Denise Pappas; pappasdenisel@aol.com and F. Patrick Mahoney, RCDD, CSI, CDT; pmahoney@aptura.net
Technical Information & Methods—Michael A. Collins, RCDD, RTPM, CCDA, NCE; mcollins@bicsi.org
and Robert "Bob" Hertling, RCDD, OSP; bhertling@bicsi.org
© Copyright BICSI, May 2021. All rights reserved. BICSI and RCDD are registered trademarks of BICSI, Inc.
