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HRO TODAY June 2013

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Market Report SURVEY SAYS The cloud, long-term value, and employee-owned devices are challenging HR executives. By Chris Ford and Alistair Maughan As with last year, Morrison & Foerster's global sourcing group As cloud computing changes the economics of the entire IT lawyers in Asia, Europe, and the United States have been industry, it is also becoming more prominent in the outsourcing surveyed to create a snapshot of the current state of the global sector. According to ISG, a leading sourcing advisory firm, some outsourcing market and to identify emerging trends that are 300 IT outsourcing contracts included cloud platforms in 2012, likely to shape that market over the next 12 months. In this year's update, the group of lawyers comment on the challenges of cloud-based outsourcing, driving long-term value in up from 220 in 2011 and 110 in 2010. In addition, ISG reports that the majority of surveyed vendors expect cloud services to grow faster than traditional IT outsourcing. engagements, and vendor profitability, as well as the impact of The potential benefits of cloud-based outsourcing are clear, such factors as cross-border deals, growing regulation, and the but there are a number of issues that complicate this shift. proliferation of employee-owned technology in the workplace. Continued growth is inevitable; the potential scale of that [44] HRO TODAY MAGAZINE | JUNE 2013

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