Issue link: https://www.e-digitaleditions.com/i/1386104
70 I ICT TODAY THEME 6: After the Breach: Making Improvements to Stop the Next Breach A significant cyber breach can be devastating to an org- anization, and experiencing a second breach on the heels of the first is far more catastrophic. This is why business leaders always ask, "What are we doing to keep this from happening again?" It is a pivotal question, especially for a security team whose performance is likely under a microscope. If mishandled, the team may never regain leaders' confidence. Answer it well, and the team will not only win back leadership trust, but also lay the foundation for a stronger security program moving forward. • Expedite recovery. • Test new controls. • Conduct a lessons-learned process. • Secure executive buy-in. • Perform a technical assessment. • Perform a programmatic assessment. • Develop a roadmap. • Execute with accountability. • Test the progress made. IN SUMMARY There is much going on in the cybersecurity world today, and it will continue to evolve in the days, weeks, months and years ahead. As people in all industries, including ICT, look forward to the future, it is always wise to take a moment, pause, and reflect on where technology has been and how far technology has come—and take those lessons learned and apply them to the development of new cybersecurity standards for fire and life safety. AUTHOR BIOGRAPHY: Denise Pappas is executive director of technical standards for Valcom. She is part of the leadership teams of both Valcom and newly-acquired Keltron. She recently was awarded the BICSI Outstanding Member of the Year award, serves as the Chair for the BICSI Standards Program Committee, and serves on the Intelligent Building and Wireless Workgroups that develop standards in those technologies. Additionally, she is an NFPA member and serves on several technical committees. While serving on the Chapter 24, Emergency Communications Chapter of the NFPA, Denise Pappas was chosen as the chair for the task group to address cybersecurity. She has authored articles for both BICSI and NFPA and has been a featured speaker at both organizations, as well as many others. Denise can be reached at dpappas@valcom.com. REFERENCES: 1. "CrowdStrike ® Services Cyber Front Lines Report," CrowdStrike, Inc., 2020. 2. Ibid 3. Ibid 4. Ibid bicsi.org/rtpm GAIN TOP ICT INDUSTRY RECOGNITION AS A CERTIFIED PROJECT MANAGER