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134 AAS/3778 Microsoft Networking Technology AAS/3794 Network Administration AAS/3816 Networking Technology: Cisco Program Prerequisites: None COMPUTER SUPPORT SPECIALIST CERTIFICATE OF COMPETENCY IN COMPUTER SUPPORT SPECIALIST (638 CLOCK HOURS; CODE 1161) Division: Trades & Technology - Computer Support Program Manager: R. Mark Woehl The Certificate of Competency (CCT) in Computer Support Specialist program provides students with a solid, hands-on skill set of computer, networking, and customer user support. Students gain an understanding of the interaction between microcomputer software and hardware, network and internetworking operating systems software and hardware, as well as interpersonal/customer service skills. Students have the opportunity to pursue their interests and professional goals leading to industry recognized certifications embedded in the CCT, including: networking, Linux, and customer user support. Program Notes: Students must earn a grade of C or better in all courses within the program. For students considering college and/or university transfer, consult with a navigator, academic, program, or faculty advisor at the college and/or university transfer partner. All courses within the Required and Restricted Elective areas are not applicable if taken more than five (5) years prior to the completion of the program. Consult with an academic advisor or Program Director for exceptions. Students may receive credit for courses within the program based on current industry certifications. Consult with an academic advisor or Program Director. Program Prerequisites: None COMPUTER SYSTEM CONFIGURATION AND SUPPORT CERTIFICATE OF COMPLETION IN COMPUTER SYSTEM CONFIGURATION AND SUPPORT (6-9 CREDITS; CODE 5038N) To qualify, students must earn a grade of C or better in all courses within the program. Division: Business and Information Technologies Program Director: Wyatt Johnson The Certificate of Completion (CCL) in Computer System Configuration and Support program is designed to prepare students for entry-level computer maintenance, help desk, and network technician jobs. The classes focus on the development of knowledge and skills in computer technologies including system components, installation, system configuration, peripheral devices, and notebooks. Emphasis is placed on hardware installation, maintenance, mobile devices, hardware troubleshooting, proper use of tools, safety procedures, and professionalism. This program helps prepare students for the CompTIA A+ certification exams. Students who complete this program may seek employment in a variety of environments. Students can also pursue additional Certificates of Completion (CCL) in a variety of specializations within the information technology field to deepen their knowledge and skills and help prepare them for multiple industry certification examinations. An Associate in Applied Science (AAS) in Network and Systems Administration is also available. Certificate & Degree Programs 2021-2022