Animal Health Solution - a Henry Schein Animal Health magazine for veterinary professionals
Issue link: https://www.e-digitaleditions.com/i/1412519
7 October 2021 | Product and Promotions Guide STEP 2 | Become a Platform Pro If you're ready to make the most of your online opportunity, we're ready to help. Based on working with thousands of veterinary practices every day, we've identified three platform benefits that can help you maximize results: 1. Digital scripts: Imagine never having to pick up the phone again to remind a client it's time to refill a medication. As mentioned earlier, the platform can email personalized refill and expiration reminders automatically. Then, you can easily approve prescriptions with a single click at your convenience—whether that's in the exam room, at checkout, or catching up at the end of the day. It's the easy way to renew client scripts before they expire. You'll close gaps in patient care and promote long-term compliance, without taking the time to do it all manually. So you can focus more on patient care. 2. Faxes: Our one-click solution lets you remind clients that you have a convenient online pharmacy that's integrated with patient records, which streamlines workflows, and drives faster service. As a Covetrus Platform Pro, you'll drive deeper client engagement, improve compliance, and generate more revenue. 3. Leverage insights: What's the key to knowing your patients even better and understanding what's driving practice performance from day to day? Data analytics are the answer, and the Covetrus platform is the way. Now you can gather data and insights to monitor patient progress with precision. You'll have a full picture of overall animal health—how well owners are remaining compliant—and identify areas for improvement. STEP 1 | Full configuration While our prescription management platform is completely customizable for the unique needs of each practice, we recommend enabling three key components from the start to ensure the best results: 1. Connect your practice information management system (PIMS): This is the path to a more efficient practice workflow. By creating a connection between your PIMS and the platform, you automatically sync all prescription purchases with patient records, providing greater visibility into patient compliance than other online pharmacies could provide. Bonus: You can also create digital prescriptions in eVetPractice ® and AVImark ® —and send them straight to your Covetrus prescription management platform. 2. Send a welcome email to your clients: As soon as you get up and running on the platform, introduce your clients to your online pharmacy. Let them know they can expect the same convenience and competitive pricing as other online pharmacies—and offer a coupon for first-time orders. 3. Turn on client engagement emails: By opting in to these practice-branded emails featuring promotions and Covetrus-funded special rebates and offers, you help clients think of you first, instead of other online pharmacies. And with discounts frequently tied to AutoShip purchases, you're promoting compliance, and preventing patient needs from falling through the cracks. To make the most of your platform, take these two steps today. Practices fully configured on our platform typically generates 50% higher prescription revenue. Source: 2020 Covetrus data. Ready to go pro? Connect with your Platform Specialist. See all the ways a fully digital practice can use these platform tools to enhance patient care, improve business operations, streamline workflows, and boost revenues. The right tools are within reach. To improve the health of both your patients and practice, contact us today at 1-888-280-2221.