BICSI Executive Staff
Executive Director & Chief Executive Officer—John H. Daniels, CNM, FACHE, FHIMSS; jdaniels@bicsi.org
Vice President of Administration & CFO—Betty M. Eckebrecht, CAE; beckebrecht@bicsi.org
Vice President Credentialing—Ronda V. Thomas, SPHR, SHRM-SCP, CAE, Certified Credentialing Specialist;
rvthomas@bicsi.org
Vice President of Professional Development—Gail Moore-Swaby, CPLP; gmooreswaby@bicsi.org
Director of Administration & Finance—Joe Sullivan; jsullivan@bicsi.org
Director of Curriculum Development & Learning— Feleasah Rogers, M.A., MBA; frogers@bicsi.org
Director of Customer Care—Dr. Reinaldo Llano Jr., MBA, DBA; rllano@bicsi.org
Director of Human Resources—Bernie Currie, SHRM-CP, PHR; bcurrie@bicsi.org
Director of IT—Christopher Muratore; cmuratore@bicsi.org
Director of Marketing & Communications—John Bechtold; jbechtold@bicsi.org
Director of Meeting Services—Melissa Cummiskey, CMP; mcummiskey@bicsi.org
Director of Membership & Volunteer Services—Monica Campbell Smith; mcampbell@bicsi.org
Director of Publications—Clarke Hammersley; chammersley@bicsi.org
Director of Standards—Jeff Silveira, RITP, CAE; jsilveira@bicsi.org
Director of Training Delivery & Operations—Penni Ferguson, INST1, M.S.; pferguson@bicsi.org
Committee Chairs & Vice Chairs
BICSI Cares— Kent Gibson, RCDD; kgibson@amteck.com and Jeffrey Westlund, RCDD; jws@thewginc.com
Ethics—Peter P. Charland III, RCDD, DCDC, ESS, NTS, WD, RTPM, CET; pcharland@bicsi.org and
George Fewell, RCDD; gfewell@msn.com
Finance & Audit—David M. Richards, RCDD, NTS, OSP, TECH, CT; drichards@bicsi.org
Nominating—Todd W. Taylor, RCDD, NTS, OSP; ttaylor@bicsi.org and Carol Everett Oliver, RCDD, DCDC, ESS;
coliver@bicsi.org
Professional Development—Betsy Conroy; betsyconroy@cox.net and Alvin Gilmore, RTPM, TECH; alvin@cts-av.com
Program Coordination—John Kacperski, RCDD, OSP; jkacperski@bicsi.org and Stephen Banks, RCDD; sbanks@bicsi.org
Registration & Credentials Supervision—Brian Hansen, RCDD, NTS, CSI; bhansen@bicsi.org and Russell Oliver,
RCDD, DCDC, ESS, NTS, RTPM; roliver@bicsi.org
Standards—Denise Pappas; pappasdenisel@aol.com and F. Patrick Mahoney, RCDD, CSI, CDT; pmahoney@aptura.net
Technical Information & Methods—Michael A. Collins, RCDD, RTPM, CCDA, NCE; mcollins@bicsi.org and
Robert "Bob" Hertling, RCDD, OSP; bhertling@bicsi.org
© BICSI, November 2021. All rights reserved. BICSI and all other registered trademarks within
are property of BICSI, Inc.
BICSI WINTER
Conference & Exhibition
Hybrid Event • Orlando, Florida, USA • 30 January - 3 February 2022
Leading the Future for the Connected World
In Person or Virtually
Exceptional ICT content and
networking is yours either way.
bicsi.org/winter.
bicsi.org/winter
