Retail Observer

January 2022

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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JANUARY 2022 RETAILOBSERVER.COM 37 Ferguson's appliance business. Before joining Ferguson, she spent 20 years in the retail industry at well-known brands such as Sony Electronics, Circuit City and Monark Premium Appliance Company. 2022 NKBA BOARD MEMBERS JAN NEIGES, CMKBD Principal of Jan Neiges, Highlands Ranch, CO Neiges is an award-winning kitchen designer and past President of the Rocky Mountain Chapter of the NKBA. With 40 years of sales and 20 years of design experience, she is a frequent guest lecturer at colleges, home shows and at NKBA's Kitchen and Bath Industry Show (KBIS). Neiges also advises kitchen and bath designers on their marketing and selling skills, helping to shorten the lead-to-sale cycle, improve the closing ratio and earn design fees before they design. JAN HECK President & CEO, Miele USA, Princeton, NJ Named President and CEO of Miele USA in 2016, Heck oversees all operations of the company's consumer and professional use appliance and floor care products, including the ten U.S. Miele Experience Centers. Heck started his career at Bizerba, a weighing and food processing equipment manufacturer. He joined Miele in Ontario where he became President of the Miele Ltd. Canadian subsidiary in 1999. Heck, who has been active in numerous professional organizations, was a board member of St. Joseph's Health Centre in Toronto where he orchestrated a $100 million fundraising campaign. Heck holds a Bachelor of Commerce degree from IHK in Reutlingen, Germany. MIKAEL ÅKERBERG Chairman & Chief Executive Officer, nobilia North America, Miami, FL Åkerberg, who has been CEO of nobilia North America since 2017, has over 20 years of experience as an international executive supplying products and services to the construction and remodeling market. At nobilia he has focused on building sales and expanding logistics to fulfill the demands of the retail and wholesale markets as well as the construction industry in multiple countries. Prior to joining nobilia, Europe's leading Kitchen manufacturer based in Gutersloh, Germany, Åkerberg held executive positions at Saint-Gobain S.A. and Jeld-Wen Inc. Åkerberg earned his MBA at IHM Business School in Sweden. LOUIS M. ROHL Chair and Founder, The House of ROHL, Irvine, CA In his current position, Rohl serves as The House of ROHL's strategic thought leader in the U.S. and is responsible for relationships with key vendors and customers. Rohl started his career nearly four decades ago, working at St. Charles Kitchens in St. Charles, IL, and at KWC Faucets in Switzerland before becoming a founding member of ROHL. He is an industry partner at the American Society of Interior Designers (ASID), an Interior Design Continuing Education Credited (IDCEC) Instructor, and a member of the executive coaching organization, Vistage International. Rohl is a graduate of Western Illinois University and the University of Chicago's Booth School of Business executive leadership training program. KEN ROBERTS President, Delta Faucet Company, Indianapolis, IN Promoted to President in 2018, Roberts has been with Delta Faucet Company for 22 years. Prior to his current position, he was President of Masco Canada. Known for his ability to build teams and manage complexity, Roberts has held a variety of leadership positions at Delta Faucet Company in sales, international business development, manufacturing, engineering, forecasting, purchasing and logistics. He also spent three years overseas developing Delta Faucet Company's China operations. Roberts holds a bachelor's degree in mechanical engineering from Rose-Hulman Institute of Technology as well as a master's degree in business administration and engineering management from Northwestern University. KEN WILLIAMS President, Caesarstone North America, Charlotte, NC Williams, who joined Caesarstone in 2016, specializes in building strong teams with core values of high performance, people, innovation, customer focus and credibility. Previously he held various senior executive-level positions, including Executive Vice President of Sales and Marketing in a number of Masco Corporation divisions and general management roles at Fortune Brands, Redhill Company Ltd. and Thorn Stevenson Kellogg Management Consultants. Williams holds a Bachelor's Degree in Business Administration from Trent University in Ontario, Canada. For more information, please visit or call 1-800-THE-NKBA (843-6522). KBIS ® and NKBA ® are registered trademarks of the National Kitchen & Bath Association. RO

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