Animal Health Solutions

22 Covetrus | ph: 855.724.3461 | fx: 888.329.3861 | northamerica.covetrus.com STEP 3 – Review and negotiate the offer to lease for the new space Once you've gotten the go-ahead on the additional space from your landlord, you'll be presented with either a lease agreement, Offer to Lease (OTL), or Letter of Intent (LOI). An OTL or LOI is the short form of the office lease that mainly addresses economic terms such as rental rates, fixturing periods, start dates, length of term, "options to renew" etc. Ideally you will be presented with one lease agreement that binds both spaces into one contract; however, that is typically not the case. It is advantageous to the landlord to have two separate leases (with different lease expiration dates) as it will make it more difficult and complicated for you, the tenant, to negotiate renewals or end your tenancy with the landlord at the appropriate time. Your veterinary office lease negotiator will work with you to review the contract and create a negotiation strategy for improving the terms in your favor. STEP 4 – Planning your new office design Once the LOI/OTL has been negotiated, it's time to start planning your new office design. Veterinary professionals differentiate themselves in today's competitive market by offering clients an attractive office environment that enhances the client's experience. A modern and contemporary office design with upgraded veterinary technology will communicate to clients that you offer superior patient care, setting you apart from the rest. Contact your Covetrus representative or email ProjectPartner-NA@covetrus. com to begin planning your new space. To ensure your expansion project stays on track, request timelines from your designing, building, and equipment team for the work. Design items to consider: • What type veterinary equipment will you need for the expansion, and where will it go? Will you be upgrading your current equipment as well? • What are your expansion and additional room requirements? • Do you require additional operatory or exam rooms to meet your goals? What will the optimal layout be? Are you expanding the kennel for overnights? • Will you need retail space for selling food, grooming, or other pet products? • Is the new space set up with the appropriate plumbing and electrical requirements, or will this need to be built/installed? • What type of lighting is required in the new space? Will you upgrade your entire clinic with a fresh color scheme, new floors, cabinetry, etc., or will you simply update the new space to match your existing theme?

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