Animal Health Solutions

5 Q2 2022 | Animal Health Solutions Dear Customers, I am excited to announce that Covetrus ® has been hard at work creating new, thoughtful, and informed technology solutions for the people on the frontlines and at the heart of what we do—veterinarians and their staff. We have released the industry's first veterinary operating system (vOS)—Covetrus Pulse ™ . To help keep veterinarians thriving, this product directly addresses one of the leading concerns for veterinarians today, practice efficiency. How efficiency is measured is different for everyone, and Pulse is designed to work for your team, the way you need it to. In talking with our Chief Customer Officer, Product, Ying Chen, who helped in leading the effort at Covetrus to develop this new tool for practices, she summarized best the value and benefits of Pulse: "Today, practices are under more pressure than ever to drive efficiency. Pulse, as the first-of-its-kind veterinary operating system, unifies the experience of how the veterinary team works together to deliver care as one application." "This means less time app switching, and more time spent with patients. Additionally, with integrated proactive prescription management, practices will not only drive greater efficiency with features including renewals but also improve compliance." We wanted Pulse to help simplify your teams workflows and let you focus on what matters most—caring for animals and strengthening relationships. Pulse gives you the flexibility to prescribe patient-specific compounding right from a medical record or in a seamless manner to create a preventive or chronic condition care wellness plan, use Covetrus payment processing to eliminate manual data entry for both staff and client, send out direct client communications, and more. Our customers are already sharing with us how Pulse is helping in their practices. Megan Gibbings, DVM, owner and medical director at West Coast Animal Hospital, said, "Covetrus is pushing the boundaries of what software can do to support veterinary practices. This constant innovation through new integrations and feature releases continues to benefit the veterinary community and reaffirms my choice to partner with Covetrus to run our practice." As always, Covetrus is committed to empowering veterinarians with tools and services and continues to take customer feedback as an integral part of that process. We believe Pulse addresses the needs of the veterinarian and increases your team's time to focus on care. Sincerely, Tom Forte President, Covetrus North America Letter from Tom Forte, President, Covetrus North America

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